- Fulfilling customer orders: Drop-off/Pick-up, Prescription entry, Third party billing, insurance verification.
- Patient outreach: Calling on patients regarding order status and scheduling appointments. May also take a lead role in identifying at-risk patients for non-compliance and developing call-out plans.
- Point of sale transaction Transcribes Physicians orders/prescriptions into electronic medication profiles
- Maintain patient electronic files, charge files including preparation of physician's order sheets and medication administration aids
- Maintains, replenishes, and keeps up-to-date RX inventory of medications (to include 340B), accessories, and federally controlled drugs.
- Point of Sale Register transactions
- Promotes promotional items and suggestively sale to patients based on pharmacist recommendations
- Provide Customer Service to patients and Health Care Providers
- May also take a lead role in identifying patients who are approaching Medicare eligibility and develop communication and education strategies. That can include evaluating Medicare plans to understand claim reimbursement amounts available to the pharmacy and offer patients plan choices that optimize patient ability to use Medicine Shoppe and maximize plan payments
- May also take a lead role in prior authorizations; obtaining relevant medical records, and communication with patients and health care professionals regarding outcomes and alternatives to successfully obtain coverage.
- Preferred previous retail pharmacy experience.
- Bilingual in English and Spanish
- Previous customer service experience required
- Must be able to stand for periods of 8 hours
- Must be able to perform all job functions as described in this job description
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Pharmacy Technician - Lancaster, United States - The Medicine Shoppe
Description
Job Type
Full-time
Description
Looking for a career with a company that truly cares about its employees and customers? Look no further than Medicine Shoppe Pharmacy, where we have been Enabling Healthy Lives through Nimble Execution of Personalized Pharmacy Services for over 50 years. As a private company, we care deeply about the people we work with and for, and we believe that our people are the key to our success. We offer our employees the opportunity to expand their knowledge and skills throughout their careers with us, and we empower each person to make a meaningful contribution toward healthy outcomes for our customers.
Job Opening: Patient Care Pharmacy Technician
Worksite Location: 625 South Duke Street, Lancaster, PA
Status: Full-Time
Work Schedule: 35-40 hours per week during the Pharmacy's business hours. (M-F: 8:30am-6:00pm, Saturday: 9:00am -1:00pm)
Are you a reliable, customer-oriented individual who wants to make a difference in people's lives? If so, we want you to join our team at Medicine Shoppe Pharmacy You'll feel a sense of purpose knowing that you're helping people stay healthy and happy. As a Pharmacy Technician you will be accountable for assisting the pharmacist in providing medical prescriptions and providing patient care.
Typical responsibilities associated with this position are:
Requirements
About the People We Hire
Above all, we seek people who share our values. First, we share a commitment to own and execute our work with quality and care. We keep expectations realistic and engage in straightforward, honest communication. Finally we empower others to reach their potential and celebrate when we succeed through collective effort. If that describes you, then this is the place for youIn addition to being organized, thorough, attentive to detail, an effective communicator, customer oriented, and highly accurate the successful candidate for this position must also have the following qualifications:
Salary Description
$13 - $18 per hour