- Benefits for Full-time team members
- 401k for Full-time team members
- Discounted merchandise and dining
- Fun work culture
- Know, understand, and adhere to company established policies and procedures.
- Ensures guest interactions are always positive. Smiles with every guest.
- Supervises work activities of guest room attendants.
- Establishes standards and procedures for the housekeeping staff.
- Inspects rooms for conformance to standards.
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for Team Members and ensuring proper labeling of hazardous supplies.
- Investigate complaints regarding equipment and take corrective action(s).
- Recommends new items/equipment and/or repair of existing items/equipment.
- Ensure new housekeeping staff is properly trained.
- Obtains lists of rooms to be cleaned immediately and checkouts to prepare work assignments (schedules).
- Maintains inventories to ensure adequate supplies are available to execute responsibilities (establish par values for each commodity).
- Makes recommendations to improve service and ensure more efficient operations.
- Prepares department payroll (verifies/approves employee timecards for accuracy).
- Coaches team member performance to improve behaviors/work ethic.
- Should the demand warrant it, the Executive Housekeeper is expected to work alongside the department staff to ensure rooms are ready before guests arrive. Must be physically able to perform these duties.
- Performs other related duties as assigned.
- At least 3 years' experience in Supervisory/Assistant Housekeeping position.
- Experience in a hotel or a related field preferred.
- Must be able to lift 25 pounds on a consistent basis.
- Must be able to push/pull up to 35 pounds.
- Oral Communication Skills
- Written Communication Skills
- Reading Skills
- Organization
- Time Management
- Professionalism
- Ability to stand for extended periods of time.
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Housekeeping Supervisor - Cape May Court House, United States - Madison Resorts
Description
Job Description
Job DescriptionDescription:An iconic Cape May resort hotel, The Montreal Beach Resort remains a favorite destination for beachgoers to the Jersey shore – and has been for over 55 years.
Come join a fun team with a fun culture while working in the beautiful Cape May environment The property currently consists of our hotel, which boasts 70+ hotel rooms, a locally favorite restaurant, Harry's Ocean Bar & Grill, and of course beach service. The resort is also proud to have Cape May's only oceanfront liquor store – The Wine Cellar at Harry's. The Montreal Beach Resort has recently been acquired by Madison Resorts, with plans to offer a complete renovation to this already beautiful property.
Perks for being a team member:
Summary:
The Housekeeping Supervisor provides supervision and direction for all housekeeping team members and ensures all cleanliness standards are met by inspecting all expectations.
Responsibilities:
Disclaimer
"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)."
Montreal Beach resort is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, the company may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.