Manager, Client Support - Des Moines
1 month ago
Job summary
We are looking for a Manager, Client Support. In this position, you'll lead SHAZAM's top-in-the-industry Client Support team. Our inbound contact center is dedicated to delivering high-quality service to our clients seven days a week.Responsibilities
- Lead SHAZAM’s top-in-the industry client support team as they support our financial institution, processor, merchant and service provider partners.
- Oversee daily operations of a contact center, ensuring that service level standards are met, and contact center is staffed appropriately.
Job description
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