- Interacts effectively with claimants, principals, agents, witnesses, and attorneys in order to effectively complete investigations and collect assets due the company. Interacts with national/local regulatory bureaus as needed.
- Recognizes and responds to business opportunities by finding and implementing new resources and evaluating collection practices for ways to increase efficiencies.
- Reviews bonds, accounting records, invoices and other required material during the investigation and recovery effort and notifies appropriate parties of outstanding issues as needed.
- Networks with other teams, maintaining good communication and information sharing. Makes the best use of resources available to ensure comprehensive solutions to collections issues.
- Prepares reports outlining investigation findings, analyzes cases and recommends appropriate course of action.
- Recommends and/or implements collection process improvements, integrating new concepts, approaches and attitudes while remaining focused on goals. Monitors and controls expenses incurred on claims and salvage cases.
- Bachelors Degree and 2 or more years of experience in the Insurance Industry area
OR - High School Diploma or Equivalent and 4 or more years of experience in the Insurance Industry area
OR - Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Insurance Industry area
AND - Experience with Microsoft Office
- Knowledge of commercial lines insurance including jurisdictional laws
- Experience working on claims in line of business
- Strong verbal and written communication skills
- Strong analytical skills
- Organization and detail-oriented skills
Workers Compensation Claims Recovery Senior Specialist - Maitland, United States - Zurich Insurance Company
Description
At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: any office within U.S..
Zurich is currently searching for a Workers Compensation Claims Recovery Senior Specialist.
Under moderate supervision, evaluates legal liability and aggressively pursues, negotiates, and resolves subrogation collection. When on-site investigation is necessary, secures additional information/investigation from referring office. Communicates with insureds, witnesses, attorneys, and underwriters to obtain/provide the necessary information. Works within specific limits and authority on assignments of moderate technical complexity. Prepares, reviews, and approves data input into the Loss Accounting System. Handles multi-line and multi-jurisdictional losses.
Day-to-day responsibilities of this position:
Basic Qualifications:
Preferred Qualifications:
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ().