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    Retail Sales Associate - Knoxville, United States - AutoZone

    AutoZone
    AutoZone Knoxville, United States

    1 week ago

    Default job background
    Part time
    Description

    AutoZone is committed to being an equal opportunity employer. We offer opportunities to all job seekers including those individuals with disabilities. If you require a reasonable accommodation to search for a job opening or to apply for a position with AutoZone, please contact us by sending an email to:

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    Thank you,

    AutoZone Human Resources Customer Satisfaction **Retail Sales Associate (Part-Time)**

    CAROUSEL_PARAGRAPH

    Knoxville, Tennessee

    Stores - Retail

    USA3603S164P

    AutoZone-US ** Share Job**

    ** Job Description**

    **Position Summary**

    AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.

    **Position Responsibilities**

    Provides WOW Customer Service

    Ensures assigned store tasks are completed in a timely manner on assigned shift

    Operates cash registers and follows established cash handling procedures

    Follows company policies and loss prevention procedures

    Maintains a safe working environment including PPE (Personal Protective Equipment)

    Maintains store appearance and merchandising standards as directed

    Ensures that merchandise is restocked and placed in their respective areas

    Utilizes ZNET to help customers locate merchandise or find suitable alternatives

    Maintains product knowledge and current promotions through AutoZone systems and information sources

    Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs

    Utilizes OBDII to read codes from customers automobiles

    Ability to diagnose automobile problems and recommend solutions

    Communicates with managers regarding customer concerns and employee matters

    Actively engaged in developing more effective customer service skills

    Provides honest and trustworthy advice to customers regarding the best products that fit the customers expectations

    **Position Requirements**

    High School diploma or equivalent

    Basic knowledge of automotive parts is required

    Excellent communication and decision making skills

    Ability to lift, load, and deliver merchandise

    Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

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