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  • Customer Service Representative - Montpelier - Leddy Group

    Leddy Group
    Leddy Group Montpelier

    1 month ago

    Default job background
    Description

    Job Title: Customer Service Representative

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    We are seeking a friendly and professional Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers via phone.

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    Responsibilities:

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    • Professionally handle a large volume of inbound and occasional outbound calls
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    • Assist customers with their account transactions in an accurate and timely manner
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    • Answer inquiries, inform customers of new services and product promotions, and direct customers to other personnel as needed
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    • Provide exceptional customer service
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    • Perform additional tasks as assigned
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    Requirements:

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    • High school diploma or equivalent
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    • Previous customer service experience
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    • Excellent communication, interpersonal, and problem-solving skills
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    • Basic computer skills and strong typing skills
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    • Ability to maintain confidentiality, tact, and professionalism
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    Benefits:

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    Pay: $19-$22/hour, depending on experience

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    This is a full-time position with regular business hours (Monday through Friday) and two weekends per month with shorter hours.

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    If you are a friendly and professional individual who is looking to further your career in customer service, we encourage you to apply today!

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    About Our Company:

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    We are a privately owned, regional staffing company serving northern New England since 1994. We specialize in placing candidates in accounting and finance, administrative and customer service, engineering, HR, industrial and skilled manufacturing roles.


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Customer service representative