Program Assistant - Victorville

Only for registered members Victorville, United States

3 days ago

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Job summary

Under supervision the Program Assistant provides administrative support within an organizational structure primarily focusing on assisting the Child Care Financial Assistance CCFA Division This position ensures efficient handling of administrative tasks compliance with program regulations and effective communication.

Responsibilities

  • Clerical and General Assistance: Support case management tasks including filing typing sending/receiving/logging mailings preparing enrollment and provider packets sending copies of Notice of Action to parents and/or DPSS clerical support with photocopying filing faxing typing mail processing maintaining CCRC's eligibility list As requested by Case Specialists request appropriate documentation to maintain family eligibility and program compliance Develop and maintain accurate legible complete written records of families' program activity Develop maintain apply knowledge of program regulations guidelines funding terms conditions which include Title V funding terms conditions Stage 1 contract CDE CCRC policies Customer Service Provide professional customer service internally members externally clients families providers Answer telephones assist transfer callers follow-up needed Provide comprehensive support technical assistance parents childcare questions concerns Daily communication required Child Care Financial Assistance CCFA Division Conduct face-to-face virtual meetings orientations scheduled walk-in families childcare providers receive process documentation discuss changes family case complete review needs assessment inclusive developmental screenings needed

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