Lead Call Center Representative - Conway, AR
1 month ago
We are seeking an experienced and motivated Lead Call Center Representative to support our customer service team. This role is responsible for leading by example, coaching and mentoring team members, and ensuring high-quality interactions with customers.
Responsibilities
- Train and onboard new team members to ensure a smooth integration into the team.
- Provide ongoing coaching and support to both new and existing representatives to enhance performance and service quality.
Job description
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