- Serves as a knowledge expert for Reliable Heating & Air products and services assisting CSRs with complex customer requests and escalations.
- Oversight on floor coverage, monitoring attendance and reporting any deviations from established protocols to the Manager.
- Consistent call quality monitoring through dial-in or sit-ins ensuring consistent performance from CSRs while implementing feedback on companywide initiatives, customer experience goals and our Guiding Principles.
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Responsible for providing day-to-day guidance, coaching, and operational support to a team of collections agents to ensure adherence to established procedures, performance standards, and regulatory requirements. · This role is primarily focused on hands-on execution, real-time co ...
Kennesaw1 month ago
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Job summary: Responsible for providing day-to-day guidance, coaching, and operational support to a team of collections agents to ensure adherence to established procedures, performance standards, and regulatory requirements. This role is primarily focused on hands-on execution, r ...
Kennesaw, GA1 month ago
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Responsible for providing day-to-day guidance, coaching, and operational support to a team of collections agents to ensure adherence to established procedures, performance standards, and regulatory requirements. · ...
Kennesaw, GA1 month ago
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· Summary · The position of Call Center Team Lead will provide the next level of support, supporting the team daily. Reporting to the Call Center Manager, this individual is responsible for coaching a team of Customer Service Representatives to exceed performance metrics in pl ...
Kennesaw, GA, US1 week ago
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Job summary · The Team Lead at Marco's Pizza is responsible for leading team members during shifts, · ensuring excellent customer service and food quality. · Lead and supervise team members · Ensure Marco's Pizza standards for food quality accuracy and speed of service are met · ...
Marietta, GA2 months ago
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Be part of the opening team at Georgia's FIRST indoor Nerf-style play arena — where high‑energy fun, friendly competition, and great memories are made every day We host open play, parties, camps and corporate events for kids and adults. · ...
Marietta, GA1 month ago
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The position of Call Center Team Lead will provide the next level of support, supporting the team daily. Reporting to the Call Center Manager, this individual is responsible for coaching a team of Customer Service Representatives to exceed performance metrics in place. · ...
Kennesaw Full time1 month ago
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The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. · Provides leadership, guidance and training to the store staff via direction from the Store Manager ...
Woodstock3 weeks ago
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Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store. · ...
Acworth1 month ago
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POSITION SUMMARY: · Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, ...
Acworth6 days ago
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The Team Leader gives daily direction to the associates in one of the departments within the store. · ...
Acworth, GA1 month ago
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Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. · ...
Marietta, GA2 weeks ago
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Overview · Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. · $5,000 Sign On Bonus · Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your callin ...
Kennesaw2 days ago
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The Team Lead position is responsible for providing administrative and clinical supervision, coordination, consultation, and facilitation of Intensive Case Management teams provide intensive comprehensive treatment/services to individuals with severe and persistent mental illness ...
Marietta1 month ago
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We are looking for a Retail Sales Team Lead who will be responsible for greeting and assisting customers, maintaining in-stock merchandise, upholding an organized and clean sales floor, promoting the Northern Tool credit card program, selling extended service protection plans on ...
Marietta $13.40 - $20.25 (USD)3 weeks ago
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The janitorial associate ensures customers have a great first and last impression of our stores by looking after the cleanliness of the store from the parking lot to restrooms to the receiving area. · ...
Marietta $20 - $33 (USD)1 month ago
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Clean team leads ensure customers have a great first and last impression of our stores. · They look after the cleanliness of the store from the parking lot to restrooms to receiving area, they maintain clean and safe environment. · ...
Marietta $20 - $33 (USD)1 month ago
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· We began with a single vision shared between 10 brothers. Originally, we opened our doors as Sunshine Grounds Care in 1987. As time passed and more brothers joined in the project, it became a widely recognized brand built on the principles of excellent workmanship, customer sa ...
Marietta, GA $23,000 - $38,000 (USD) per year1 week ago
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About TinyMobileRobots · TinyMobileRobots is a global leader in autonomous line-marking technology, revolutionizing how sports fields and outdoor surfaces are maintained. Our high-precision robots serve a diverse range of clients, from major universities and professional sports t ...
Kennesaw, GA $65,000 - $115,000 (USD) per year1 week ago
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The Pharmacy associates focus on the needs of our customers as they entrust us with their prescriptions and health needs. They are responsible for inputting and processing prescriptions, supporting patients with product information, and providing customer service in our store pha ...
Acworth $22 - $35 (USD)1 month ago
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The Recreational Program Team Lead will be responsible for assisting in the management of the assigned comprehensive recreational program including the daily operations.Responsible for assisting with assigned program and daily operations · ...
Kennesaw Part time1 month ago
Call Center Team Lead - Kennesaw - Reliable Heating & Air
Description
Call Center Team Lead
The role of Call Center Team Lead provides advanced support to the team, reporting directly to the Call Center Manager. This individual is responsible for coaching a team of Customer Service Representatives to surpass performance metrics in place.
Key Responsibilities:
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Collections Team Lead
Only for registered members Kennesaw
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Collections Team Lead
Only for registered members Kennesaw, GA
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Collections Team Lead
Only for registered members Kennesaw, GA
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Call Center Team Lead
Only for registered members Kennesaw, GA, US
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Team Lead
Only for registered members Marietta, GA
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Team Lead
Only for registered members Marietta, GA
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Call Center Team Lead
Full time Only for registered members Kennesaw
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Team Lead
Only for registered members Woodstock
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Apparel - Team Lead
Only for registered members Acworth
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Marine Team Lead
Only for registered members Acworth
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Apparel - Team Lead
Only for registered members Acworth, GA
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Team Lead
Only for registered members Marietta, GA
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Hospice - Team Lead - RN
Enhabit Home Health & Hospice- Kennesaw
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Team Lead/ Manager
Only for registered members Marietta
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Retail Team Lead
Only for registered members Marietta
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Clean Team Lead
Only for registered members Marietta
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Clean Team Lead
Only for registered members Marietta
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Project Team Lead
Only for registered members Marietta, GA
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Inside Sales Team Lead
Only for registered members Kennesaw, GA
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Pharmacy Operations Team Lead
Only for registered members Acworth
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Recreational Program Team Lead, Temporary Part Time
Part time Only for registered members Kennesaw