Business Operations Manager - Cambridge, United States - VIVOS Professional Services

Description

Business Operations Manager

Contract 1 year

Pharma experience needed

Not an IT ROLE

$50-$60 an hour

Cambridge MA

JOB DESCRIPTION:

• Participate in global outreach and global collaboration initiatives, focused on our Japanese colleagues, to build and strengthen relationships with a diverse and dynamic research community at ***
• Ensure appropriate stakeholder identification and engagement on broader organizational projects and initiatives
• Leverage relationships and conversations to identify challenges and opportunities facing the research community
• Work effectively with the diverse community of researchers and management to capture business need, workflow, and value
• Capture key metric for use in measuring the impact and value of new technologies and services
• Capture business process workflow, create diagrams to support and communicate
• Leverage knowledge of existing internal and available industry tools to propose and deliver solutions
• Provide input and data in support of planning, prioritization and budget process for IT projects
• Work to communicate strategies, ideas, and goals to senior management
• Engage with the business owners, user and service provider of existing solutions to aid in assessment and planning for potential expansion, improvement, expansion, or transition
• Participate in the coordination and creation of product/service documentation and training
• Participation in the creation of foundational service design documentation
• Special projects as required

Requirements

• Experience working in the scientific environment, especially one that is related to drug development is preferred
• Practical experience understanding, collecting, and documenting requirements and use cases.
• Proven success enabling customer success through thoughtful analysis and communication
• Experience with O365 Tools, with a focus on collaborating using Teams and SharePoint