Data Quality Analyst - Riverside - Redwood Family Care Network

    Redwood Family Care Network
    Redwood Family Care Network Riverside

    8 hours ago

    Description

    Job Title:
    Data Quality Analyst
    Salary

    :
    $58,000 - $62,000 annually

    Job Status

    :
    Full time/hourly


    Work Location:
    Chino Hills, CA

    JOB SUMMARY
    At

    Redwood Family Care Network

    , data is more than numbers—it is how we protect people, improve lives, and deliver world-class, person-centered services.
    The

    Data Quality Analyst

    plays a critical role in advancing Redwood's

    Mission, Vision, and Core Values


    by ensuring the accuracy, integrity, and reliability of the data that informs quality assurance, compliance, and operational decision-making across our Intellectual and Developmental Disabilities (IDD) services.

    This role supports Redwood's commitment to

    People, Integrity, Continuous Improvement, Innovation, and Empowerment

    by maintaining trusted reporting systems, translating data into meaningful insights, and strengthening accountability across teams. The Data Quality Analyst works within

    existing platforms and dashboards

    , focusing on validation, consistency, and trend interpretation—not advanced modeling—so leadership can confidently act on the information presented.

    This position offers growth and development within a mission-driven organization that values learning, collaboration, and using data as a tool to improve outcomes for the individuals we support, the employees we invest in, and the communities we serve.

    Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support.

    KNOWLEDGE, SKILLS and Abilities

    Knowledge
    Foundational knowledge of data analysis concepts, including data accuracy, validation, and integrity principles.
    Understanding of business intelligence and reporting practices, including dashboard interpretation and recurring report cycles.
    Basic knowledge of trend analysis and simple forecasting techniques used to evaluate historical data patterns.
    Familiarity with working in structured data environments using existing systems and standardized data definitions.

    General knowledge or ability to quickly adapt to reporting on quality assurance and compliance within regulated environments (healthcare, human services, or similar).

    Awareness of data confidentiality, privacy, and appropriate data handling practices.
    Skills
    Skill in reviewing, validating, and reconciling data to ensure accuracy and completeness.
    Proficiency in Excel or Google Sheets, including formulas, filters, pivot tables, and data organization techniques.

    Ability to use business intelligence or reporting tools (e.g., Power BI, Tableau, Looker, or similar) to maintain and interpret dashboards.

    Skill in identifying trends, patterns, and variances within datasets and summarizing findings clearly.
    Ability to prepare consistent, repeatable reports on weekly and monthly timelines.
    Written and verbal communication skills sufficient to explain data findings to non-technical audiences.
    Organizational skills to manage multiple reporting deadlines and tasks with attention to detail.
    Abilities
    Ability to work accurately within existing data platforms and systems without introducing errors or inconsistencies.
    Ability to follow established procedures and data governance standards.
    Ability to interpret data and translate findings into clear, actionable insights with guidance from leadership.
    Ability to recognize data anomalies and escalate issues appropriately.
    Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
    Ability to work independently on routine tasks while collaborating effectively with Quality, Compliance, and Operations teams.
    Ability to adapt to evolving reporting requirements and priorities in a regulated environment.

    Education and Experience

    Education


    Bachelor's degree in Data Analytics, Statistics, Information Systems, Business Analytics, Public Health, or a related field (or AA with equivalent experience).

    1–3 years of experience in data analysis, reporting, quality, or administrative analytics.
    Experience working with structured datasets and recurring report
    Experience

    Working knowledge of data analysis methods, including:
    Trend and variance analysis
    Data validation and quality checks
    Basic forecasting or predictive techniques


    Proficiency in:
    Excel or Google Sheets (intermediate to advanced)
    Business intelligence or reporting tools (e.g., Power BI, Tableau, Looker, or similar)
    Ability to interpret and explain data trends clearly to non-technical stakeholders.
    Strong attention to detail and commitment to data accuracy.
    Ability to follow established processes and meet recurring deadlines.

    Essential Functions
    People – Respect, Dignity & Empathy
    Ensure data used to monitor health, safety, and service quality is accurate, complete, and timely.
    Support leadership in understanding trends that impact individuals served and frontline staff.
    Maintain confidentiality and handle sensitive information with professionalism and care.
    Integrity – Accountability & Compliance
    Perform routine data validation, reconciliation, and integrity checks across multiple systems.
    Identify discrepancies, missing data, or inconsistencies and escalate issues appropriately.
    Ensure reports and documentation meet internal standards and regulatory expectations.
    Follow established data governance, privacy, and compliance protocols at all times.
    Continuous Improvement – Learning & Growth
    Support refinement of data definitions, documentation, and reporting standards.
    Contribute to ongoing improvements in reporting accuracy and reliability.
    Prepare clean, validated datasets to support quality improvement initiatives and audits.

    Innovation – Practical & Purpose-Driven
    Maintain and update existing business intelligence dashboards using established tools.

    Run recurring and ad-hoc reports from systems including:
    Learning Management Systems (LMS)
    Electronic Health Records (EHR)
    Audit and compliance tracking systems
    Ensure dashboards are refreshed and published on established schedules.
    Empowerment – Insight That Drives Action

    Analyze trends and variances related to:
    Training compliance
    Audit outcomes and corrective actions
    Quality and operational performance indicators

    Translate data into clear, actionable summaries for non-technical audiences.
    Support weekly and monthly Quality and Core Indicator reporting cycles.
    Apply basic forecasting and historical comparisons to support planning and decision-making.
    Data Quality & Integrity
    Perform routine data validation, integrity checks, and accuracy reviews across multiple systems.
    Identify data discrepancies, missing data, or inconsistencies and escalate findings to system owners.
    Support ongoing improvement of data definitions, documentation, and reporting standards.
    Other related duties as assigned.
    Benefits
    Comprehensive benefits options, including medical, dental, vision, life, STD, LTD, hospital indemnity, critical illness, and accident insurance
    HSA, Health Care FSA and Dependent Care FSA
    EAP (Employee assistance program)
    Employee discount program
    PTO (Paid time off)
    Dayforce Wallet Daily Pay
    Pre-Tax 401(k)
    After-Tax Roth
    Tuition discount through Capella University
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