OSD/Cargo Claims Intake Representative I - Lowell, AR
1 month ago

Job Summary
This position is responsible for managing all incidents related to cargo overages, shortages and damages.Responsibilities
- Efficiently manage inbound and outbound communication through calls, emails notifications and customer portal interactions regarding cargo related incidents with the potential of financial exposure;
- Leverage independent knowledge and experience to mitigate exposure by upholding company guidelines local state and federal laws as well as customer standard operating procedures;
- Ensure timely and accurate data entry across internal systems; monitor timelines ensure timely follow-up on outstanding items;
Job description
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