Assistant Tasting Room Manager - St Helena, CA
2 days ago

Job description
Job Req ID: 106671
Job Type: Full-time
Work Category: Onsite
Application Close Date: 02/27/2026
Sponsorship: Not Available
Compensation: $ $118400
Gallo Privacy Policy
We are GALLO
We're a family-owned company with a 90+ year legacy, that's consistently recognized as a Glassdoor "Best Places to Work." GALLO's sustainably driven, luxury wine portfolio includes iconic brands like Rombauer Vineyards, Pahlmeyer, Orin Swift Cellars, Louis M. Martini, J Vineyards & Winery, and Maze Row Wine Merchant (U.S. importer and exporter of fine wines). You can find our complete portfolio here.
View our Corporate Values and Mission Statement here.
This role will be based at Rombauer Vineyards, where our winery is known for its high-quality wines, exceptional vineyard sites, family-style hospitality, and commitment to sharing the Joy of Wine with the world.
The Assistant Tasting Room manager leads the planning and day to day functions and provides direction to tasting room employees, ensuring that tasks are completed as assigned. Assists with the hiring, orientation, scheduling, training, supervising, and evaluating of Tasting Room staff. Leads tasting room operations in a manner that achieves established financial goals, ensures a rich consumer experience, builds consumer loyalty and reflects the brand essence. Demonstrates superior product knowledge, leads educational/informative product presentations, and provides exceptional sales and customer service to winery guests. Acts as a knowledge resource for the Wine Educators, Back Bars, and Guest Ambassadors. Keeps the work environment a productive and positive workplace. Performs all duties associated with position, including Wine Educators.
A Taste of What You'll Do
- Lead and develop Visitor Center / Tasting Room staff through onboarding, ongoing training, coaching, and performance management.
- Plan and coordinate daily operations, staff schedules, coverage, and break compliance to ensure seamless service.
- Monitor timekeeping and attendance, ensuring accurate payroll records and enforcing punctuality standards.
- Drive sales and membership growth by coaching staff on upselling, wine club acquisition, and product promotions.
- Organize and execute consumer events, visitor programs, and wine club activities to deliver brand-aligned guest experiences.
- Manage inventory, merchandise stocking, ordering, receiving, and POS/CRM system maintenance and updates.
- Ensure legal, safety, and regulatory compliance (alcohol service, data security, environmental/quality standards).
- Oversee facility readiness, vendor relations, maintenance coordination, and guest/staff safety procedures.
- Provide regular performance metrics, feedback, and reporting to leadership to track progress and operational goals.
What You'll Need
- High school diploma or State-issued equivalency certificate plus 8 years of wine sales, luxury sales, brand marketing or hospitality experience reflecting increasing levels of responsibility; OR Associate's Degree plus 6 years of wine sales, luxury sales, brand marketing or hospitality experience reflecting increasing levels of responsibility; OR Bachelor's degree plus 4 years of wine sales, luxury sales, brand marketing or hospitality experience reflecting increasing levels of
responsibility.
- Required to be 21 years of age or older.
- Required to work weekends and a flexible schedule.
- Required to lift and move cases of product weighing up to 45 pounds.
- Skilled in reading, comprehending, interpreting and executing simple instructions, short correspondence and memos.
- Skilled in writing simple correspondence.
- Skilled in adding, subtracting, multiplying and dividing using whole numbers.
- Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.
- Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.
How You'll Stand Out
- Bachelor's degree plus 6 years of wine sales, retail sales, or hospitality experience.
- Possession of CSW, Certified Sommelier or WSET Advanced Certifications.
- Detailed knowledge of wine and wine production.
- Knowledge of federal and state legal compliance related to tasting room operations preferred.
Our Benefits & Perks
To view a full job description, please click here.
We are committed to providing competitive compensation, perks, and a culture that supports your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more Additional information will be provided before your first interview.
The Fine Print
- The Company does not sponsor for employment-based visas for this position now or in the future.
- Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data. In addition to the salary, this position may be eligible for bonuses, incentive plans, or participate in tasting room tip pools, as applicable.
- This position will be based in the location(s) specified in the job posting and requires working on-site with no telecommuting option. You will be expected to live within a commutable distance.
- It is the Company's policy for job postings to be open to internal candidates for a minimum of 5 days and to external candidates, if applicable, for a minimum of 3 days.
Gallo's policy is to afford equal employment opportunities to all applicants and employees and not to discriminate on the basis of race, traits associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.
Gallo will comply with state and local laws prohibiting discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at
Gallo is enrolled in the Department of Homeland Security's E-Verify program and will use the program to verify the employment eligibility of all newly hired employees as required.
E-Verify Notice
Right to Work
Employee Polygraph Protection Act
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