Baggage Service Agent - Minneapolis, MN,

Only for registered members Minneapolis, MN, , United States

18 hours ago

Default job background
SUMMARY OF POSITION  ·   · Pay: $18.00/hr. - $21.00/hr. ·   · Baggage service agents perform a customer service role that is responsible for filling out forms related to lost, damaged, or unclaimed baggage; operating the computer system used for tracking baggage and arranging del ...
Job description

SUMMARY OF POSITION 
 
Pay: $18.00/hr. - $21.00/hr.
 
Baggage service agents perform a customer service role that is responsible for filling out forms related to lost, damaged, or unclaimed baggage; operating the computer system used for tracking baggage and arranging delivery for delayed luggage.
 
JOB RESPONSIBILITIES 
  • Assisting passengers with general baggage related questions 
  • Completing baggage claims for delayed luggage
  • Enter claims into computer system
  • Tracking lost luggage
  • Communicating with passengers about status of delayed luggage
  • Pull unclaimed luggage from baggage belts and ensure its security
  • Provide assistance, information and customer service as requested to arriving, transferring or departing passengers
  • Reporting to a supervisor on any abnormal operational complexities 
  • Processing luggage claims
  • Arranging delivery for delayed luggage
  • Ability to comply with attendance/tardiness standards 
  • Able to perform under pressure and with large crowds of people 
  • Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations 
  • Other duties as assigned 
QUALIFICATIONS 
  • High School diploma of GED preferred
  • Ability to pass a pre-employment drug screen and criminal history background check 
  • Excellent customer service skills and strong work ethic 
  • Ability to work in both team-oriented environment and individually 
  • Strong communication skills
  • Flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime. If the flight you are working is delayed past your scheduled shift time, you are required to stay until all job responsibilities are completed
  • Must be able to stand for extended periods of time while working 
  • Must be able to lift / carry / push / pull and move items of 50 pounds or more on a regular basis
  • Subject to non-DOT drug and/or alcohol testing
  • Previous customer service experience preferred 
BENEFITS 
  • Paid Time Off 
  • Profit Sharing 
  • Free Parking 
  • Life Insurance
  • 401k
  • Employee Assistance Program
  • Medical, Dental and Vision Insurance
  • Travel benefits when requested and approved
 


Similar jobs

  • Work in company

    Customer Service Agent

    Only for registered members

    The Customer Service Agent provides exceptional passenger support by assisting with inquiries, check-in, and boarding, · Greet and assist passengers at the airport with check-in, boarding, and general inquiries · Effectively resolve customer issues and complaints in a profession ...

    Minneapolis

    1 month ago

  • Work in company

    Guest Services Agent

    Only for registered members

    This isn't just a front desk job. This is your opportunity to be the face of a world-renowned hotel chain in a city known for its vibrant arts scene and beautiful outdoor spaces. · ...

    Minneapolis

    1 month ago

  • Work in company

    Guest Service Agent-

    Only for registered members

    The Hilton Minneapolis is looking for the next Guest Service Agent to join their growing team. In downtown Minneapolis, connected by covered skyways to the Minneapolis Convention Center and the Minnesota Orchestra. Enterprise car rental, Nicollet Mall, and restaurants are within ...

    Minneapolis, MN

    2 weeks ago

  • Work in company

    Customer Service Agent

    Only for registered members

    The Customer Service Agent provides exceptional passenger support by assisting with inquiries · check-in and boarding ensuring compliance with regulations resolving concerns collaborating with airport teams to deliver a seamless and positive travel experience. · Greet and assist ...

    Minneapolis, MN

    3 weeks ago

  • Work in company

    Guest Service Agent-

    Only for registered members

    The Hilton Minneapolis is looking for the next Guest Service Agent to join their growing team in downtown Minneapolis connected by covered skyways to the Minneapolis Convention Center and the Minnesota Orchestra. · In addition to competitive pay starting at $17.70 per hour plus b ...

    Minneapolis

    1 month ago

  • Work in company

    Passenger Service Agent

    Only for registered members

    · SUMMARY OF POSITION · Pay: $18.00/hr - $21.00/hr · The Passenger Service Agent is the first impression of a passenger's airport experience. Passenger Service Agents perform all aspects of airport and passenger service functions including: making reservations, preparation and i ...

    Minneapolis, MN, $29,000 - $42,000 (USD) per year

    18 hours ago

  • Work in company

    Customer Service Agent

    Only for registered members

    This position provides customer service while managing a large volume of inbound telephone calls; including following communication scripts while navigating a computer. · The Customer Service Agent will combine excellent customer service and problem-solving skills, · and work bot ...

    Minneapolis

    1 month ago

  • Work in company

    Guest Services Agent

    Only for registered members

    The Guest Services Agent is responsible for servicing guest needs before, during, and after their stay. · DUTIES AND RESPONSIBILITIES · ...

    Minneapolis Full time

    4 weeks ago

  • Work in company Remote job

    Rescue Ready Service Agent

    Only for registered members

    ZOLL Medical is hiring Rescue Ready Service Agents to verify the readiness of AED equipment at customer locations. The agents will replace batteries and pads prior to expiration and visually inspect equipment annually. · ...

    Minneapolis, MN Part time

    2 weeks ago

  • Work in company

    Airport Customer Service Agent

    Only for registered members

    Sun Country Airlines is seeking a Seasonal Airport Customer Service Agent to provide customer service for both scheduled and charter service. · This position will be responsible for providing exceptional customer service at the ticket counter, passenger gate, and baggage areas. · ...

    Minneapolis $28,000 - $48,000 (USD) per year

    1 day ago

  • Work in company

    Medtech Field Service Agent

    Only for registered members

    We are seeking a Field Service Agent to assist our team with replacing parts, troubleshooting and repairing medical devices in hospitals. The ideal candidate will have technical experience and excellent customer service skills. · Assist field service staff with organizing and tes ...

    Minneapolis $20 - $22 (USD)

    2 weeks ago

  • Work in company

    Rescue Ready Service Agent

    Only for registered members

    The Rescue Ready Service Agents are the front line of Rescue Ready Services. They visit customer locations to verify the rescue readiness of their AED equipment. · ...

    Minneapolis $25 - $41 (USD) Part time

    1 month ago

  • Work in company

    Guest Service Agent- Minneapolis

    Only for registered members

    The Hilton Minneapolis is looking for the next Guest Service Agent to join their growing team. · In downtown Minneapolis, connected by covered skyways to the Minneapolis Convention Center and the Minnesota Orchestra. Enterprise car rental, Nicollet Mall, and restaurants are withi ...

    Minneapolis, MN

    1 month ago

  • Work in company

    Guest Service Agent

    Only for registered members

    We are hiring for Front Desk Agents at our Fairfield Inn & Suites Minneapolis Downtown. As a member of our team you will have the opportunity to learn and grow in hospitality. · ...

    Minneapolis, MN

    5 days ago

  • Work in company

    Airport Customer Service Agent FT

    Unifi Aviation, LLC

    Job Overview · As an Airport Customer Service Agent at Unifi Aviation LLC in Minneapolis, you will provide exceptional customer experience to passengers across various airport services. · Friendly welcome and assistance through arrival and check-in processes; · Ticketing and chec ...

    Minneapolis

    3 days ago

  • Work in company

    Airport Lobby Customer Service Agent

    Only for registered members

    · SUMMARY OF POSITION · Pay: $18.00/hr - $21.00/hr · The duties of an Airport Lobby Customer Service Agent involve directly interacting with passengers providing basic customer service functions, checking boarding passes in the first class and TSA Precheck lines, answering quest ...

    Minneapolis, MN,

    18 hours ago

  • Work in company

    BDC Service Agent at Mercedes-Benz Dealership

    Only for registered members

    Feldmann Imports Mercedes-Benz is looking for the best and brightest to become part of our winning Client Care Department If you have experience in any industry or organization that focuses on providing guests with a superior experience then we encourage you to apply today The ri ...

    American Blvd W Bloomington, Minnesota, United States

    4 days ago

  • Work in company

    Customer Service Agent

    Only for registered members

    The Customer Service Agent provides exceptional passenger support by assisting with inquiries, check-in, and boarding. · Greet and assist passengers at the airport with check-in, boarding, and general inquiriesEffectively resolve customer issues and complaints in a professional a ...

    Minneapolis, MN

    1 month ago

  • Work in company

    Passenger Service Agent

    Only for registered members

    The Passenger Service Agent is the first impression of a passenger's airport experience. · Perform all aspects of airport and passenger service functions including: making reservations, · preparation and issuance of tickets and itineraries, checking baggage, · collection of exces ...

    Minneapolis, MN

    3 weeks ago

  • Work in company

    Baggage Service Agent

    Only for registered members

    Baggage service agents are responsible for filling out forms related to lost, damaged or unclaimed baggage; operating the computer system used for tracking baggage and arranging delivery for delayed luggage. · ...

    Minneapolis, MN

    2 weeks ago