Customer Service Representative - Oskaloosa - Domino's Franchise

    Domino's Franchise
    Domino's Franchise Oskaloosa

    1 month ago

    Domino's Franchise background

    Job title: Customer Service Rep01775 208 A Ave W

    Description

    Job Overview

    We're seeking a talented and customer-focused individual to join our team as a Customer Service Representative.

    About the Role:

    • You will be responsible for providing exceptional customer experiences by handling phone calls, online orders, and in-person inquiries with professionalism and efficiency.

    Key Responsibilities:

    • Provide friendly and attentive service to customers both over the phone and in-person.
    • Assist customers with placing orders, customizing pizzas, and answering menu questions.
    • Upsell additional menu items and promotions to enhance customer satisfaction.
    • Handle inquiries, concerns, and complaints with empathy and professionalism.
    • Accurately enter orders into the system and process payments.
    • Maintain cleanliness and organization within the store

    Required Skills and Qualifications:

    • A team player who is punctual and has a positive attitude
    • A fun and friendly person, who is comfortable talking to customers.
    • Ability to work efficiently in a fast-paced environment.
    • Excellent communication and interpersonal skills.
    • Flexibility to work evenings, weekends, and/or holidays.

    Benefits:

    • A fun, rewarding and fast paced working environment
    • Full training with an industry leading brand
    • Health insurance
    • Excellent career with great opportunities for internal promotion.
    • Awesome discounts on Pizza
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Customer service representative