Customer Service Representative - Fontana, CA
1 month ago

Job summary
This CSR position will ensure a strong customer experience by responding to inbound calls, qualifying leads, handling transactional inquiries (excluding O.S.R non-transactional inquiries) through to delivery in a timely and professional manner.
Responsibilities
- Develop a comprehensive understanding of the Oldcastle products, systems and business union contacts to efficiently support customer requests
- Answer incoming customer telephone calls in a courteous and professional manner
- Maintain working knowledge of products and/or services
Job description
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