- Associate degree or equivalent in related field
- Strong customer service skills
- Analytical thinker
- Troubleshooting and problem solving skills
- Oral and written communication skills
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Entry Level Help Desk Technician
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The Reynolds and Reynolds Company Dayton, United StatesThe Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will ...
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Help Desk Technician
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Help Desk Technician
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Fleet Mechanic II 2nd shift
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Serco Group Dayton, United StatesPosition Description · Looking for a 2nd shift Fleet Mechanic II position at a place you can make a difference every day? Discover this great opportunity in Dayton, OH. Serco is the nationwide leader in our industry and works exclusively for large, utility fleet customers through ...
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System Administrator 2
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Instrumentation Technician
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ManTech International Corporation Dayton, United StatesSecure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projects t ...
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System Administrator
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ManTech Dayton, United StatesSecure our Nation, Ignite your Future · Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projec ...
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Creek Technologies Company Dayton, United StatesOpening: Computer Support Technician Dayton, OH - Full Time - Posted March 18, 2024 Summary CREEK TECHNOLOGIES is seeking a full time, on-site Computer Support Technician in support of the Enterprise Service Desk (ESD) with 88 CS Wright Patterson AFB Ohio. The successful candidat ...
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Computer Service Technician
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Dine Development Corporation Dayton, United StatesJob Summary:: · DDC IT Services is seeking a Computer Service Technician to join our Wright Patterson Air Force Base Team. The candidate must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and ...
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Computer Service Technician
2 weeks ago
Dine Development Corporation Dayton, Ohio, United States PermanentJob Summary:: · DDC IT Services is seeking a Computer Service Technician to join our Wright Patterson Air Force Base Team. The candidate must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and t ...
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Computer Support Technician
3 weeks ago
Creek Technologies Dayton, United StatesSummary · CREEK TECHNOLOGIES is seeking a full time, on-site Computer Support Technician in support of the Enterprise Service Desk (ESD) with 88 CS Wright Patterson AFB Ohio. The successful candidate provides end user support to include tracking of incident/service requests. · C ...
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Desktop Support Technician
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Entry Level Help Desk Technician - Kettering, United States - Reynolds and Reynolds
Description
Position description:
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resolution of issues.
Training:
Mentoring with an experienced Frontline consultant that includes active listening and hands on training. Formal classroom instructional training in various Hardware solutions.
Requirements:
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including onsite dining, onsite medical center, and our fitness center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.