Front Office Assistant - Wesley Chapel - Florida Medical Clinic

    Florida Medical Clinic
    Florida Medical Clinic Wesley Chapel

    1 hour ago

    $34,000 - $52,000 (USD) per year *
    Description
    Position Summary
    Florida Medical Clinic Orlando Health
    Job Title: Front Office Assistant
    Full Time: Monday - Friday, 8:00 AM to 5:00 PM
    Department: Family Practice
    Location: Wesley Chapel, FL
    Job Summary: The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.
    Why is Florida Medical Clinic Orlando Health your best place to work?

    • Education & Career Growth - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

    • Health & Wellness - Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

    • Financial & Retirement - Up to 5% employer match on retirement contributions.

    • Work-Life Balance - Four weeks of paid parental leave, PTO, and flexible leave options.

    • Family & Pet Support - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
    Responsibilities
    Essential Functions
    • Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
    • Obtains accurate and complete patient demographic and insurance information.
    • Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
    • Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
    • Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
    • Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
    • Interacts with patients and families in a professional manner.
    • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
    • Maintains compliance with all Orlando Health policies and procedures.
    Other Related Functions
    • Participates in Quality Assurance/Quality Indicator activities as assigned.
    • Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
    • Practices the efficient use of supplies.
    • Assists billing service as requested.
    Qualifications
    Education/Training
    • High School graduate or equivalent.
    Licensure/Certification
    • None.
    Experience
    • Six (6) months experience in a clerical office, or general business, and/or customer service setting
    * This salary range is an estimation made by beBee
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