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Jersey City

    Jersey City Front Desk Coordinator - Glowbar

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    Description
    Job Description

    Job Description

    Glowbar, Inc.

    Job title:

    Studio Guide

    Status:

    Part-time or Full-Time


    Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar.

    About Glowbar:

    Glowbar is reinventing the skincare experience by delivering customized 30-minute, evidence-based treatments to target real concerns over time.

    All Glowbar treatments are powered by expertly trained estheticians and standardization technology, with our staff and our customers at the center of everything we do.

    We are creating an environment where our talent is rewarded as the keystone of our success and customer loyalty.


    The founding team of Glowbar will be integral in shaping a new experience in skincare, and will be provided opportunities such as advanced training, competitive compensation structure, knowledge sharing, and brand building.


    Glowbar is seeking passionate and service-oriented experience associates who believe in a "customer-first" mentality to be a part of our founding team Our experienced associates will be continuously empowered to use their customer-oriented gut to make decisions.

    As long-term team members, experienced associates are also collaborative team members, with a mind geared towards testing and learning to set a new standard for skincare.

    This means you
    :

    Are dedicated to helping people
    Are a team player
    Have an entrepreneurial and positive spirit
    Value honesty and integrity in the workplace
    Always seek to improve personal performance
    Are professional
    Know how to market and bring existing and new clients coming back

    Responsibilities include (but are not limited to):

    Care for clients:

    Create a safe space for clients to navigate through our modern experience
    Guide clients through check-in and retail check-out
    Provide a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment
    Provide clients with product knowledge and at-home routine suggestions
    Email/text clients to assist in appointment booking/rebooking, follow up, and offering to answer any last-minute questions

    Care for our team:

    Provide feedback to management on progress and challenges, paired with suggestions
    Collaborate with estheticians on opportunities to improve the experience to better support and inform clients
    Assist Management in daily studio tasks and projects
    Maintain front of studio retail inventory & operating supplies on regular intervals
    Enhance and uphold standards, policies & procedures through various means of communication
    Assist with social media on an as-needed basis
    Participate in events onsite/offsite


    REQUIREMENTS:

    1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service
    Must love hospitality and interacting with customers
    Strong understanding of retail operations, policies and procedures
    Must have the ability to prioritize and multi-task within a fast-paced environment
    Must be a forward-thinking problem solver with a strong work ethic who has compassion for employees and clients
    Passion for beauty, skincare, learning and trying new things every day
    Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early

    morning/midday/late

    evening weekday availability

    Physical and mental health, personal development and work-life balance are key to growth and well-being.

    In addition to our generous pay rates, our comprehensive benefits extend well beyond the average and are valued at close to $10k annually.

    We want you to be your best self both in and outside of our studios and we are proud to offer a variety of generous benefits to support this, which can include...

    Medical dental and vision insurance largely paid for by Glowbar
    Paid Time Off
    Paid Sick Leave
    Paid Holidays
    Short and Long Term Disability Insurance
    Life Insurance
    Commuter benefits
    Accident and Critical Illness Insurance
    Employee Assistance Program (EAP)
    Annual Glowbar Membership with 2 guest passes
    Employee discounts on retail product
    Reliable schedules
    Community giveback
    Friends and family discounts
    Team member referral bonuses
    Career advancement and continuing education opportunities
    Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more

    #J-18808-Ljbffr


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