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    Student Hourly - Lawrence, United States - University of Kansas

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    Description
    Job Description


    • 90% Front desk responsibilities:
    • Works at the front desk of the JAA office (Summerfield Hall 315, Spahr Engineering Library 1310) and oversees the reception area
    • Answers phone calls, responds to emails, and greets in-person visitors
    • Provides accurate information about our services and KU to students, parents, guests, faculty, and staff in a timely manner
    • Assists current students with scheduling academic advising appointments
    • 10% General office support:
    • Supports JAA staff through office organization, printing, copying, scanning, mail distribution, document creation, data entry, and other projects
    • Utilizes various technologies and software to accomplish job responsibilities
    • May be responsible for opening and/or closing the office
    Required Qualifications


    • Must be an undergraduate student that has completed at least two semesters at KU
    • Must be enrolled at KU in at least 6 credit hours during the fall/spring.

    During summer, the student assistant must:
    * have been enrolled in at least 6 hours in the past spring semester, or
    * be enrolled in at least 6 hours for the upcoming fall semester, or
    * be enrolled in the summer session


    • Must be in good academic standing with at least a 2.5 cumulative GPA or higher
    • Excellent written communication skills as demonstrated by application materials
    • Customer service experience as demonstrated by application materials
    • Campus involvement through student organizations, experiential learning, or leadership positions as demonstrated by application materials
    • Availability to work during the summer and academic school year (internships and study abroad can be exceptions during the academic year)
    Preferred Qualifications


    • Demonstrated KU knowledge: academic, extracurricular, procedural
    • Demonstrated experience using technology, including Microsoft Office suite (Outlook, Word, Excel, and Teams)
    • Excellent oral communication skills
    • Ability to problem solve
    • Ability to manage situations in a calm and professional manner
    • Open to sharing experience as a KU student with students, parents, and guests
    • Sensitivity to needs and concerns of students, parents, and guests
    • Flexibility with schedule with advance notice to participate in COAAP initiatives and activities
    • Ability to work upper end of listed hours per week
    • Availability to work during the middle of the day

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