Data Center Technician II - Seattle, United States - Insight Global

    Insight Global
    Insight Global Seattle, United States

    3 weeks ago

    Insight Global background
    Description

    Title: Data Center Technician II

    Duration: 6-month contract to hire

    Address: Seattle, WA 98121

    Hours: Overnight, 10pm-6:30am either Tues-Sat or Sun-Thurs

    What you'll need

    • 3-10 years of experience in a Data Center related field
    • Understanding of telecom structured cabling standards
    • Understanding of network device deployment
    • Ability to communicate written and verbally
    • Work flexible shift schedules
    • Provide rotational on-call coverage
    • Use of industry standard test equipment
    • Troubleshooting and root cause analysis skills
    • Professional business communication and interpersonal skills
    • CompTIA A+ / Net + Certification preferred
    • General knowledge of AC/DC electrical theory
    • Understanding of Building Management System (BMS) and Branch Circuit Monitoring System (BCMS)
    • Experienced in Microsoft Office Suite (Access, PowerPoint, Word, Outlook, Explorer) and or/equivalents
    • Lift and handle up to 50 pounds
    • Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
    • Work under a raised data center floor
    • Climb ladders (up to 16 feet) to reach plenum spaces

    What you'll do

    • Perform Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services:
    • Equipment Rack and Stack
    • Cable, terminate, and dress fiber or copper network cabling
    • Assist customers with the diagnosis of hardware and software issues on their equipment
    • Power cycling of customer equipment
    • Perform cabinet/cage audits
    • Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
    • Testing and troubleshooting of copper and fiber optic circuits
    • Perform migrations of equipment, power, or networking devices
    • Shipping and Receiving of packages
    • Receive, install, and test customer and internal cross connects of copper and fiber optic interconnections
    • Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.)
    • Provide timely customer and internal updates using a computer based ticketing system
    • Perform and document inventory verification/counts.
    • Adherence to Standard Operating Procedures
    • Assist to maintain overall Data Center cleanliness and appearance
    • Work flexible shift schedules
    • Report to the facility within a 1 hour average for emergency assistance as needed