outpatient pediatric allergy nurse coordinator - New Haven, CT , USA, United States - Yale-New Haven Health

Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.

These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

EEO/AA/Disability/Veteran

Responsibilities

• Professional Practice

1.1 The Pediatric Nurse Coordinator is the lead member of the health care team coordinating all aspects of

patient care for the specific specialty.

1 .2 Initial contact with patient/family includes coordination of specialty office visit appointments , ancillary

testing.

Includes collaboration with multiple specialists to coordinate initial and follow-up appointments:

1 .3 Researches and coordinates all patient medical history, collaboration with referring providers, and

gathering pertinent medical and social information to support the patient referral.

1 .

4 Responsible for supporting activities that include but not limited to:
Patient telephone calls/triage,

medication reconciliation/including refills, prior authorizations from third party carriers, scheduling and

resulting diagnostics and labororatory services, referrals to ancillary support services: Nutrition, OT,

PT, Social Work, Psychiatry, Child life.

1 .5 Ensures that care is coordinated accross the continuum, includes home environment, homecare

services, school, pediatrician, and inpatient setting or other institutions to faciliate seamless patient

care delivery.

1 .6 Serves as primary contact, acting as a laisaon between the patient and family and provider, includes

communications via telephone, written or electronic. Consults with the provider as needed and follows

up with the patient/family.

1 .7 Engages patient and family in preventative care and management or treatment of their acute, chronic,

or terminal condition.

1 .8 Provides direct nursing care during the outpatient visit for the specialty, and supports flow and ancillary

patient care needs throughout the clinic visit

• Education

2.1 Provides patient and family education on appropriate medical condition, including signs, symptoms ,

treatment regimens, side effects, outcomes expected, and potential adverse reactions or outcomes.

Including manangement of condition, promoting optimal level of health.

2.2 Participates in enhancing professional development of nursing and support staff and other health care

providers/services involved in patient's care. Including new advances in prevention, treatment or

management of patient condition.

2.3 Actively and through established relationships with patients/families provides education and

management to promote self-care, decision making and involvement of care by both patient (age

appropriate) and family supports as care givers

2 .4 Ensures individual needs are met through focus on preferred language, and that all types of cultural

diverse needs are incorporated into the care plans for patients.

2 .5 Initiates education and quality improvement initiatives to advance the quality of care delivery to this

patient population

2 .6 Provides patient with educational information and/or refers to appropriate resources, incorporating

developmental appropriate materials. Includes written or internet sources.

2 .7 Provides patient and family with support services, networks, and non-profit organizations for support

with specialty servcies. Includes emotional and/or spiritual needs.

• Multi-Disciplinary Collaboration

3.1 Functions as a key member of the multi-disciplinary team coordinating all aspects of patient care

across the continuum

3 .2 Participates as an active member, and leads the team as appropriate in all forums discussing patient

care:
Includes multidisciplinary meetings, discharge rounds, specialty meetings, family-centered

rounds or meetings both inpatient and outpatient and in the homecare settings

3 .3 Participates in professional organizations and specialty specific. Maintains up-to-date knowledge of

disease/specialty area and incorporates new knowledge, into care delivery models

3 .4 Collaborates with the patient's primary and associate nurses, as well as other members of the health

care team regarding current medical plan of care. Attends interdisciplinary meetings, discharge planning

rounds, and family meetings as a representative for the service. Functiona as a nurse resource to the

staff for patients on the service.

3 .5 Facilitates team approach to total plan of care

3. 6 Facilitates, coordinates and ensures that all services necessary are coordinated within organization's

different departments, and externally as needed


ie:
diagnostics, surgical procedures. laboratory.

Includes completion of necessary referral information, pre-admission needs.

3 .7 Ensures patient care needs are met both before, during, or after a clinic visit, or hospital service.

Includes assessing and reassessing patient and family needs, concerns, or questions, and supports

transition with follow-up or consulting services .

3 .8 Interacts with third party payors, Organizational financial counselors, case managers, federal and state

regulatory staff to ensure patient care delivery.

• Quality Improvement

4 .1 Participates in data collection related to clinical and operational efficiencies.

4. 2 Collects data, and analyzes trends to compare and develop key areas to improve patient care outcomes

as evidenced by decreased usage of emergency room visits and inpatient hospital stays or

re-admissions for the specialty and patient population

4 .3 Participates in any research clinical trials/protocals as necessary both within organization and

nationally to support advances in care.

4 .4 Ensures integration and documentation of all patient care information utilizing electronic medical record

and information systems interface

4 .5 Supports any marketing, and community outreach efforts

Qualifications

EDUCATION (number of years and type required to perform the position duties):

BSN Required.

EXPERIENCE (number of years and type required to meet an acceptable level of performance):

At least 2-3 years RN experience in an inpatient or outpatient setting required. Relevant experience in the specialty

area, pediatrics or in the Nurse Coordinator role preferred.


SPECIAL SKILLS:
Excellent interpersonal and organizational skills. Ability to assert oneself, advocate for patients, and work

independently with minimal supervision. Ability to manage multiple priorities. Computer experience and knowledge

of word processing and data entry systems. Must be able to communicate efffectively with all members of the

healthcare team, patients and families. Must value and execute patient -centered model of care.

ACCOUNTABILITY (how this position is held accountable for such as goals achievement, budget adherence, or


other areas of accountability):
Accountable for following hospital policy and procedures. Accountable to conduct appropriate coordination of care

for speciatly

COMPLEXITY (describe planning, problem solving, decision making, creative activity, or other special factors

inherent in the responsibilities of this position):
In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right

thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences),

accountability (being responsible and taking action), and compassion (being empathetic).

Evaluates and coordinates care for multiple types of medically /complex pediatric patient populations across the

continuum:
Inpatient to outpatient, home, and community. Must be self motivated with the ability to multi-task,

prioritize and initiate processes to resolve problems and ability to impact multiple specialty needs.


LICENSURE/CERTIFICATION:
Licensed as a Registered Nurse in the State of Connecticut.

SPECIAL WORKING CONDITIONS AND PHYSICAL DEMAND:
Must be flexible to meet the demands of the specialty, outpatient clinic session, specialty and patient/family needs

Additional Information

Minimum 3 years of pediatric or outpatient experience . Allergy or coordinatotion experience preferred.

YNHHS Requisition ID

107659