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Forest Lake

    Part-Time Customer Service Rep - Forest Lake, United States - Plugz Electric

    Plugz Electric
    Plugz Electric Forest Lake, United States

    2 weeks ago

    Default job background
    Part time
    Description

    Job DescriptionJob Description

    Plugz Electric is a growing residential electrical company seeking a Part-Time Customer Service Rep / Dispatcher to join our team Mostly outbound lead contacting, no electrical knowledge is necessary - we will train the right person Lots of room for career growth for a highly motivated individual.

    Pay Range $18-$22/Hr, DOE

    Sat & Sun 10-2 & 3 weeknights (flexible) 3pm-7pm

    Job Overview: You will be the first point of contact, providing outstanding customer service and ensuring a positive experience for our customers. You will play a critical role in managing customer inquiries, scheduling service appointments, and providing support to our technicians. Your excellent communication skills, problem-solving abilities, and dedication to customer satisfaction will contribute to our continued success and growth.

    Responsibilities:

    • Handle inbound calls, emails and texts
    • Follow call scripting
    • Properly schedule jobs with detailed notes
    • Pull permits and schedule inspections
    • Assist with other administrative tasks as needed

    Qualifications:

    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    • Reliable and on time
    • Willingness to learn
    • Good organizational skills with ability to prioritize and multi-task
    • Proficient computer skills

    Shift: Monday-Thurs

    Job Type: Part-Time

    This is a hybrid position; it will be a combination of remote work and office days.

    Company DescriptionNew and exciting electrical company with room to grow.Company DescriptionNew and exciting electrical company with room to grow.



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