Desktop Support Technician - Fremont, United States - Talentmatics

Talentmatics Fremont, United States

3 weeks ago

Technology / Internet

Description

Job Summary:

We are seeking a motivated and detail-oriented Vulnerability Management Project Team Member to join our team in Fremont, CA. In this role, you will play a critical role in ensuring the security of our End User Computing (EUC) environment by proactively contacting users and addressing issues related to outdated Microsoft Operating Systems. You will be a key liaison between customers, departments, and internal teams, working collaboratively to identify solutions and maintain a high level of security posture.

Responsibilities:

Proactively identify and contact U.S. end users whose Microsoft Operating Systems lack critical monthly security patches.
Investigate and document the specific reasons behind missing patches for each user.
Work collaboratively with users to address these reasons and ensure timely patching.
Utilize strong troubleshooting skills to diagnose and resolve issues that prevent patching.
Implement preventative measures to minimize future patching delays.
Maintain accurate records of customer interactions, patch schedules, and project progress within designated systems.
Clearly communicate technical information to both technical and non-technical audiences, including team members and end users.
Provide deskside support services to users as needed (may vary depending on location).

Qualifications:

Bachelor's Degree in Business, Information Technology, or a related field (or equivalent work experience is preferred).
CompTIA A+ certification preferred.
Strong understanding of Microsoft Windows operating systems (Windows 10 & 11).
Experience with patch management procedures.
Excellent communication and interpersonal skills, with the ability to clearly explain technical concepts to users with varying technical backgrounds.
Ability to work independently while collaborating effectively with team members and customers.
Strong analytical and problem-solving skills.
Proficient in using database and reporting systems.

Customer Support Technician

5 days ago

AMAX Fremont, United States

Job Description · Job Description*Salary: $70,000 - $100,000 annually* · As a Customer Support Technician, you will be responsible for providing frontline technical support to our customers via phone and email. You will help resolve issues related to our x86 hardware products and ...
Desktop Support Technician

2 weeks ago

Info Way Solutions Fremont, United States

Hi Professional, · I am sending requirement, kindly get back to me if the job description suits you. · Position: Desktop Support TechnicianLocation: Nashua, NH · Job Description:Supports computer users with installation of hardware/software and networking components to meet pe ...
IT Support Technician

2 weeks ago

City Of Alameda Alameda, United States

**Nature of Position**: · Under general supervision, the **IT** Support Technician** **provides enterprise technology systems support and performs other related work as required. · This is a part time opportunity and typically employees are scheduled for a maximum of 28 hours per ...
Customer Support Technician

1 week ago

AMAX Fremont, United States Permanent

*Salary: $70,000 - $100,000 annually* · As a Customer Support Technician, you will be responsible for providing frontline technical support to our customers via phone and email. You will help resolve issues related to our x86 hardware products and assist in the deployment of IT ...
Customer Support Technician

2 weeks ago

AMAX Fremont, United States

*Salary: $70,000 - $100,000 annually*As a Customer Support Technician, you will be responsible for providing frontline technical support to our customers via phone and email. You will help resolve issues related to our x86 hardware products and assist in the deployment of IT solu ...
Customer Support Technician

2 weeks ago

AMAX Fremont, United States

Job Description · Job Description*Salary: $70,000 - $100,000 annually* · As a Customer Support Technician, you will be responsible for providing frontline technical support to our customers via phone and email. You will help resolve issues related to our x86 hardware products and ...
IT Support Technician

1 week ago

AEM Hayward, United States

Job Description · Job DescriptionDescription:AEM (Advanced Environmental Monitoring) is the global leader in innovative mission critical weather, wildfire and water monitoring and intelligence solutions. We aim to be the world's essential source for environmental insights – enabl ...
IT Support Technician

5 days ago

Marriott International, Inc Foster City, United States Full time

Additional Information Pay: $31.50 to $66.36/hour · Job Number · Job Category Information Technology · Location Courtyard San Mateo Foster City, 550 Shell Boulevard, Foster City, California, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · P ...
IT Support Technician

3 weeks ago

Diligente Technologies San Francisco, United States

Number of positions:2 · Description: · IT Support Systems Analyst: Provide day-to-day remote and on-site support. This position will require a candidate that will be the technical expert on all areas of end-user system support. · Provide senior level workstation/laptop support . ...
Desktop Support Technician

1 week ago

New Era Technology company Pleasanton, United States

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety sol ...
IT technician in the field of multimedia support

1 week ago

BlueHorizon Solutions Oakland, United States

About Oakland City Works GmbH: · We are a municipal multiservice specialist for supply and disposal as well as services in the public sector. This makes us the most important and economically successful subsidiary of the city of Oakland. Horizontal cooperation and economic interc ...
IT Support Technician Network/telephony

2 weeks ago

Kaiser Permanente Fremont, United States

**Job Summary**: · **Essential Responsibilities**: · - Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengt ...
Support Technician

2 weeks ago

Dave & Busters Daly City, United States

Dave & Busters - JobID: R [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience throu ...
IT Support Technician

2 weeks ago

City of Alameda (California) Alameda, United States

Under general supervision, the IT Support Technician provides enterprise technology systems support and performs other related work as required. This is a part time opportunity and typically employees are scheduled for a maximum of 28 hours per week. Support Technician, IT, Techn ...
IT Support Technician

4 days ago

Fulfil Solutions Mountain View, United States

Fulfil is a well-funded, rapidly growing, and inclusive company that has developed a custom automation robotics system to pick and pack online orders of groceries and other consumables, bringing delight and a value proposition to consumers that doesn't exist today. Additionally, ...
IT Support Technician

1 day ago

Astranis San Francisco, United States

Astranis is on a mission to bridge the digital divide by connecting the four billion people worldwide who currently lack internet access. We're doing this by building the next generation of smaller, more cost-effective spacecraft to bring the world online. · As a team, weve laun ...
Support Technician

2 days ago

Backblaze San Mateo, United States

About Backblaze · Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, were helping customers break free fr ...
Support Technician

3 days ago

Backblaze San Mateo, United States

About Backblaze · Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free ...
Desktop Support Technician

2 weeks ago

ECS Livermore, United States

ECS is seeking a Desktop Support Technician to work in our Livermore, CA office. · Job Description: · ECS is seeking a Desktop Support Technician to support a major Department of Energy major National Laboratory.The candidate will provide end-user support with processes for manag ...
Desktop Support Technician

2 weeks ago

The Rockridge Group Milpitas, United States

Job Description · Job DescriptionJob Title: Desktop Support Technician – L2Location: Milpitas, CA.Summary:We are looking to hire a skilled L2 Deskside Support Technician to assist our clients with computer hardware and software issues. You will be required to work on-site and ass ...