- Greet all guests in a warm and professional manner.
- Understand and follow all processes as outlined in the Guest Training Manual SOP.
- Maintain a positive working relationship with Sales, Marketing and Admin.
- Distribute and collect Guest Registration Forms assisting guests with any questions they may have.
- Accurately assign guests to a Sales Representative in the order they arrive.
- Ensure all information is updated in Concierge from the guest registration within a timely fashion.
- Answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed.
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Housing Administrative Aide
3 days ago
Pine Street Inn Dorchester, United StatesHousing Administrative Aide · Department: Supportive Housing · Office: Geneva Avenue · Location: Dorchester, MA · Position Type: Administrative · Hours/Shift: Morning - First Shift · Employee Type:: Regular Full-time · START YOUR APPLICATION ) · SCHEDULE: 40 hours, Monday - Frida ...
Guest Reception Agent - Charleston, United States - Bluegreen Resorts
Description
Job Description
The Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and timely manner.
Under general supervision, the Guest Reception Representative is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening, and directing incoming calls.
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