Lead Medical Assistant Citrus and Marion County - Hernando - QUICK CARE MED P L

    QUICK CARE MED P L
    QUICK CARE MED P L Hernando

    1 day ago

    Description
    :

    Job Purpose

    Manages a variety of office activities and operations. Manages office personnel, clinical staff, and patient experience.

    Duties and Responsibilities

    • Provide outstanding customer service to improve customer satisfaction and relationship.
    • Stay up to date on policies and procedures.
    • Must maintain stellar customer service skills at all times in all areas of the role.
    • Maximizes office productivity through enforcement of company policies and procedures to office personnel and clinical staff.
    • Researches and develops resources that create timely and efficient workflow.
    • Establishes uniform correspondence practices and procedures.
    • Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
    • Train new personnel and maintain timely performance reviews.
    • Maintain performance documentation of personnel.
    • Maintains contact with customers and outside vendors.
    • Assists company marketer with marketing activities and to obtain company contracts.
    • Ensure that patients receive the companys vision of patient care experience.
    • Prepares and submits payroll of personnel.
    • Produces necessary reports of clinics operations to the Regional Manager.
    • Maintain and account for appropriate payment collections, petty cash logs, receipts, and bank deposits daily.
    • Attend company meetings.
    • Host staff meetings with assigned location.
    • Any additional duties assigned.
    Requirements:

    Qualifications

    Qualifications include:

    • Excellent customer service skills
    • Familiarity with company policies and healthcare regulations
    • High School diploma or equivalent
    • Knowledge of Microsoft Office products
    • Knowledge of business office procedures
    • Excellent oral and written communication skills
    • Ability to greet patients and answer phones in a professional manner
    • Ability to establish and maintain effective working relationships with providers, patients, and to the public
    • Utilize time management skills
    • Recognize, evaluate, solve problems, and correct errors
    • Maintain productivity and work independently
    • Planning and organization skills
    • Ability to adapt to a variety of situations and personnel
    • Project management skills
    • Ability to manage people effectively toward company goals
    • Must have at least 2 Years of Medical Assistant Skills and Insurance Verification.
    • 1 Year of Leadership in a Medical Setting

    Working conditions

    This position may require evening, weekend, or holiday work. This position requires many hours in a sitting or standing position. This position requires travel to various office locations.

    Direct reports

    Medical Associates, Clinical Providers

    PM20

    PIfdc01089c88f


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