Hotel General Manager - Lafayette - confidential

    confidential
    confidential Lafayette

    1 day ago

    Description

    We are seeking a highly accomplished Hotel General Manager to lead and live on property at a distinctive hospitality asset. This role requires a hands-on, revenue-focused leader with a strong background in sales, marketing, and demand generation, combined with exceptional operational discipline and guest experience expertise.

    The ideal candidate is a builder, someone who thrives in owner-facing environments, understands how to grow revenue across all channels, and can personally drive sales strategy while developing high-performing teams.

    Key Responsibilities

    Revenue & Sales Leadership

    • Own and execute the overall revenue strategy, including rooms, and ancillary revenue streams
    • Personally lead and mentor the sales function, with deep involvement in long term guest stays.
    • Local market relationships and community partnerships
    • Rate strategy, yield management, and channel optimization
    • Collaborate with ownership to identify new revenue opportunities and asset enhancement strategies
    • Analyze market trends, competitor performance, and demand patterns to maximize profitability

    Operations & Guest Experience

    • Provide on-property leadership, ensuring a consistently elevated guest experience across all touchpoints
    • Establish and maintain exceptional service standards while driving efficiency and cost control
    • Oversee all departments with a focus on accountability, communication, and results
    • Act as the visible ambassador of the property to guests, partners, and the local community

    Leadership & Culture

    • Build, inspire, and retain a high-performance leadership team
    • Foster a culture of ownership, urgency, and guest-centric thinking
    • Lead by example through presence, professionalism, and decisive action
    • Ensure compliance with all brand, legal, and safety standards

    Owner & Asset Stewardship

    • Serve as the primary liaison with ownership
    • Prepare and manage budgets, forecasts, and performance reporting
    • Balance short-term revenue gains with long-term asset value and brand positioning

    Qualifications & Experience

    • Proven experience as a Hotel General Manager for 3+ years.
    • Demonstrated success in driving revenue growth, not just maintaining operations
    • Strong sales background with the ability to actively participate in deal-making and relationship building
    • Experience living on property or willingness to do so
    • Financial acumen with a strong understanding of P&L management
    • Exceptional communication, leadership, and interpersonal skills

    Personal Attributes

    • Entrepreneurial mindset with an owner's mentality
    • Highly visible, energetic, and service-oriented
    • Comfortable being both strategic and hands-on
    • Discreet, professional, and trusted with confidential information

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