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    Chiller Service Technician - Council Bluffs, United States - Rasmussen Mechanical Services

    Rasmussen Mechanical Services
    Rasmussen Mechanical Services Council Bluffs, United States

    1 week ago

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    Description
    Company Summary

    Our most valuable asset is the relationships we share with our employees.

    It is our purpose to provide a positive experience through the service and support of our team members for a healthy work-life balance.

    Join our growing team as a Chiller Service Team Leader.

    Company Benefits


    At Rasmussen Mechanical Services, we ask a lot of our employees, which is why we give so much in return.

    In addition to your competitive salary, we provide Vacation & Holiday pay and Union Benefits which includes retirement and health coverage.


    Job Overview:
    The Chiller Service Team Leader is a Service Technician with extensive experience with Chillers of all makes and models. The Chiller Service Team Leader performs service calls as dispatched by their manager and/or Service Coordinator.

    The Chiller Service Team Leader will indirectly assist in the supervision, instruction, and training of field services personnel, as appropriate.


    Responsibilities:

    • Perform field service including but not limited to: Chillers/Boiler/Burner/HVAC installations, repair, service, and preventative maintenance.
    • Maintain truck inventory to prevent unneeded trips for parts and ensure accuracy of inventory and billing.
    • Maintain cleanliness and organization of company service vehicle. Coordinate with Warehouse/Shop Services to maintain mechanical condition of company vehicle by scheduling required maintenance and repairs.
    • Fill out and turn in all paperwork in a timely manner

    This includes:

    • Daily time reporting
    • Service Reports
    • Material Check Out / In
    • Daily Job Hazard Analysis
    • Near Miss Reports
    • Vacation/Sick/Time-Off requests
    • Other reporting, as required
    • Assist in identifying, organizing, and coordinating location workload, including scheduling and prioritizing of labor and materials. Work to meet committed completion schedules and profitability.
    • Support company sales efforts including, but not limited to:
    • Assist Sales in defining the scope of labor, materials, and equipment for repairs or replacements of equipment.
    • Note additional repairs or suggested improvements on service report for Sales to follow up.
    • Assist in developing and maintaining relationships with customers, product/equipment representatives and other third party vendors.
    • Assist in fielding and resolving customer complaints or concerns.
    • Be available to attend training programs, schools, seminars, etc. as requested by management.
    • Maintain all appropriate state licenses including Continuing Education Classes/Credits.
    • Manage and lead the on-site efforts of employees and sub-contractors in the safe, timely and efficient progress of work when assigned in a site supervisory role.
    • Provide on-going training to other company team members and junior employees.
    • Comply with all Rasmussen Mechanical Services Policies in the employee handbook, safety manual and customer site specific policies.
    • Work with other Departments and Divisions, as needed.
    • Out of town, weekend, holiday, after hours work may be required. Will be on a rotating On Call Schedule.
    • Other duties as assigned.

    Experience:

    • Product/Process knowledge in the following areas:
    • Chillers, Air handlers, rooftops, heat pumps, cooling towers, mini-splits and other HVAC equipment.
    • Burners and Gas Train components
    • Hydronic and steam boilers, boiler controls, hydronic and steam system components.
    • Electrical components, including: motors, solenoids, relays, switches, etc.
    • Mechanical fluid system components
    • Three (3) to five (5) years of documentable mechanical/electrical troubleshooting.

    Skills:

    • Sound mechanical and electrical troubleshooting ability.
    • Excellent oral and written communication skills.
    • Self-motivated, extraverted, tactful, organized, results and goal-oriented professional.
    • Driven by a desire to satisfy customers and provide a high level of customer service.
    • Computer literate with good working knowledge of office products, equipment, and procedures.
    • Great people skills to work closely with management, sales, purchasing, and other field personnel within the Company; as well as with vendors, customers, subcontractors, etc. outside the Company.
    • A desire to continually learn new methods; accept, adopt, and apply new technology from internal or external resources and continually strive to identify safer and more efficient ways to perform existing processes.
    • Challenge the status quo and motivate other team members, openly taking into account the ideas and suggestions of others and incorporating constructive suggestions into practice.

    Education/Qualifications:

    • High School Diploma or Equivalence.
    • Professional and industry-specific certifications and licenses including:
    • Universal Refrigerant Certification

    Physical & Mental Requirements:

    • Must be able to lift 50 lbs. regularly and 75-80 lbs. occasionally.
    • Type / hear / see / speak English clearly.
    • Must be able to read / write / spell / calculate.
    • Must be able to understand and follow written instructions, communicate effectively orally and written, and must be able to listen effectively.
    • Must possess prioritization / organizational / multitasking / stress management skills.
    • Must possess a valid drivers license.
    • Must pass pre-employment drug screen.
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