Customer Success Manager USA - New York

Only for registered members New York, United States

1 month ago

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Full time $130,000 - $145,000 (USD)
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Job Summary

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We are seeking a Customer Success Manager to join our team in the United States. As a CSM, you will be responsible for building long-term relationships with customers, preventing churn, driving adoption, and surfacing expansion opportunities.


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Responsibilities

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  • Own a book of business and act as the primary point of contact for queries and escalations.
  • Use data and customer insights to spot where we can add value.
  • Plan and deliver onboarding so customers meet agreed timelines.

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