Customer Success Manager USA - New York
1 month ago

Job Summary
+We are seeking a Customer Success Manager to join our team in the United States. As a CSM, you will be responsible for building long-term relationships with customers, preventing churn, driving adoption, and surfacing expansion opportunities.
+
Responsibilities
+- Own a book of business and act as the primary point of contact for queries and escalations.
- Use data and customer insights to spot where we can add value.
- Plan and deliver onboarding so customers meet agreed timelines.
Job description
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