Change Management Business Analyst - Houston, United States - Gainwell Technologies

Description

Change Management Business Analyst - Pharmacy
At least 3 years of experience in total, and minimum 2 years of experience as a Business Analyst
Strong US PBM (Pharmacy Benefit Mangers) domain knowledge is required
Prior experience in IT Change Management (ITIL Service Transition lifecycle)
Experience in large corporate (matrix) environment, and be familiar with the following:
A keen understanding of, and be able to audit change requests for reasonable testing practices, and detailed implementation plans
Demonstrated knowledge of Service Now Platform
Demonstrated understanding of the Change, Incident, and Problem Management lifecycles
Demonstrated ability to facilitate large groups as a Change Manager and decision maker
Solid understanding of how the SDLC, AI/ML concepts, and Infrastructure changes related to each other
Willingness to work a flexible schedule to accommodate business needs and travel as required
Responsibilities

Analyze, plan, design, document and make recommendations to improve business processes to support client's technological aspirations
Be a supportive bridge between clients, project managers and technical personnel to define, track and communicate business requirements and their expected impact by building basic conceptual data and process models
Create, execute or analyze basic test scenarios to verify that client requirements are built into system design
Ensure that "intent of change" is carried out through every project phase by participating in technical reviews and inspections
You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development
Remote opportunity from most US locations
Opportunities to travel through your work (0-20%)

The pay range for this position is $55, $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.

Qualifications

At least 3 years of experience in total, and minimum 2 years of experience as a Business Analyst
Strong US PBM (Pharmacy Benefit Mangers) domain knowledge is required
Prior experience in IT Change Management (ITIL Service Transition lifecycle)
Experience in large corporate (matrix) environment, and be familiar with the following:
A keen understanding of, and be able to audit change requests for reasonable testing practices, and detailed implementation plans
Demonstrated knowledge of Service Now Platform
Demonstrated understanding of the Change, Incident, and Problem Management lifecycles
Demonstrated ability to facilitate large groups as a Change Manager and decision maker
Solid understanding of how the SDLC, AI/ML concepts, and Infrastructure changes related to each other
Willingness to work a flexible schedule to accommodate business needs and travel as required
Responsibilities

Analyze, plan, design, document and make recommendations to improve business processes to support client's technological aspirations
Be a supportive bridge between clients, project managers and technical personnel to define, track and communicate business requirements and their expected impact by building basic conceptual data and process models
Create, execute or analyze basic test scenarios to verify that client requirements are built into system design
Ensure that "intent of change" is carried out through every project phase by participating in technical reviews and inspections
Benefits

You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development
Remote opportunity from most US locations
Opportunities to travel through your work (0-20%)

The pay range for this position is $55, $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards.

You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary...

As a Change Management Business Analyst - Pharmacy at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable.

Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges.

Here are the details on this position.

Your role in our mission

Gainwell empowers you show you're a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.

• Analyze, plan, design, document and make recommendations to improve business processes to support client's technological aspirations
• Be a supportive bridge between clients, project managers and technical personnel to define, track and communicate business requirements and their expected impact by building basic conceptual data and process models
• Create, execute or analyze basic test scenarios to verify that client requirements are built into system design
• Ensure that "intent of change" is carried out through every project phase by participating in technical reviews and inspections

What we're looking for

• At least 3 years of experience in total, and minimum 2 years of experience as a Business Analyst.
• Strong US PBM (Pharmacy Benefit Mangers) domain knowledge is required.
• Prior experience in IT Change Management (ITIL Service Transition lifecycle)

Experience in large corporate (matrix) environment, and be familiar with the following:

• A keen understanding of, and be able to audit change requests for reasonable testing practices, and detailed implementation plans
• Demonstrated knowledge of Service Now Platform
• Demonstrated understanding of the Change, Incident, and Problem Management lifecycles
• Demonstrated ability to facilitate large groups as a Change Manager and decision maker
• Solid understanding of how the SDLC, AI/ML concepts, and Infrastructure changes related to each other

What you should expect in this role

• Remote opportunity from most US locations
• Opportunities to travel through your work (0-20%)
• Willingness to work a flexible schedule to accommodate business needs and travel as required
• #LI-HC1

The pay range for this position is $55, $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development.

All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.

We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone.

Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace.

We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We celebrate diversity and are dedicated to creating an inclusive environment for all employees

Company information

Gainwell Technologies is the leading provider of digital and cloud-enabled solutions vital to the administration and operations of health and human services programs.

With more than 50 years of proven experience, Gainwell has a reputation for service excellence and unparalleled industry expertise. We offer clients scalable and flexible solutions for their most complex challenges. These capabilities make us a trusted partner for organizations seeking reliability, innovation and transformational outcomes. For more information, visit
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