Licensed Customer Service Representative - Keller
3 weeks ago
Job Summary
The Licensed Customer Service Representative takes incoming calls and places outbound calls as necessary. Processes and replies to Customer Service emails as assigned by leadership. Takes payments for policies. Makes changes and endorsements to policies that may or may not require a license.Responsibilities
- Maintains a concern for timeliness and completeness when interacting with clients, brokers or insurance company partners to create a positive experience.
- Documents all activity in on-line client file to ensure quality and responsiveness.
- P personally, provides prompt, efficient, high-quality service to all clients.
Job description
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