- Coordinate and manage the logistics of capital equipment within an assigned territory, ensuring timely and accurate equipment moves.
- Serve as the primary point of contact for carriers and customers, proactively communicating updates, resolving issues, and ensuring a smooth delivery experience.
- Schedule pickups, deliveries, and transfers while monitoring progress to ensure adherence to timelines and service expectations.
- Maintain detailed and accurate documentation of all interactions, transactions, and equipment movements within internal systems.
- Troubleshoot and resolve logistical challenges by collaborating cross-functionally with internal teams.
- Ensure compliance with company policies, procedures, and safety standards throughout all equipment movements.
- Identify opportunities to improve processes and enhance customer satisfaction.
- This role requires strong organizational skills, attention to detail, effective communication abilities, and the capacity to manage multiple priorities in a fast-paced environment.
- High School Diploma required, BS/BA Degree in Business, or related field (or equivalent experience) preferred
- 3 years in experience in a customer facing role through customer service or logistics related position
- Ability to multi-task and manage multiple conflicting priorities
- Ability to maintain composure through stressful situations
- Proficient in MS Office applications
- Excellent written and oral communication skills required
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Logistics Coordinator - Rochester - Sunrise Systems, Inc.
Description
Job Details:
Job Title: Logistics Specialist - Equipments
Location: Rochester, NY, 14626
Duration: 12 months on W2 contract
Position Description:
The Associate Equipment Specialist is responsible for delivering exceptional support to both internal and external customers by ensuring the seamless coordination and movement of capital equipment assets. This role serves as a key liaison between customers, carriers, and internal stakeholders to facilitate efficient logistics operations and maintain high service standards.
Key Responsibilities:
Candidate Requirements:
Candidates must have the following:
Compensation: The hourly rate for this position is $21.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits:
Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
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