Field Service Technician - Omaha - Radio Engineering Industries

    Radio Engineering Industries
    Description
    We are seeking a skilled and customer-focused Field Service Technician to install, maintain, troubleshoot, and repair equipment at customer sites. This role requires strong technical aptitude, excellent communication skills, and the ability to work independently in the field while representing the company in a professional manner. We are only seeking candidates within Polk County (Florida).
    Essential Functions include the following. Other duties may be assigned.
    • Serves as the main point of contact with customers needing direct phone support or
      remote troubleshooting
    • Provides on-site installation for customers and trains personnel on various mobile
      audio/visual, surveillance, and communications equipment
    • Troubleshoots, repairs, and updates electronic equipment
    • Documents and logs all work performed and tests all repairs to a documented
      standard
    • Position Type/Expected Hours of Work
      This is a full-time position. Hours of work are expected to align with REI's normal business hours, Monday-Friday, with required availability on the weekends.
      Required Education and Experience to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
      • High school diploma or GED required; secondary education preferred
      • Strong customer support, verbal, and written communication skills
      • Basic networking skills, understanding of TCP/IP, wireless experience preferred
      • Knowledge of digital theory and circuits
      • Strong PC skills with proficiency in standard test equipment including digital multimeters
      • Ability to read and follow schematics
      • Detail oriented with good problem-solving skills
      • Mechanically inclined and proficient with power and hand tools
      • Previous experience with equipment installations in a mobile environment
      • Good solder skills
      Physical Demands
      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable

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