- Family-oriented culture & team environment
- Promotion opportunities - we promote from within
- Medical & dental insurance
- Life insurance
- Flexible spending account
- 401k plan with match
- Paid time off
- Paid holidays
- Uniform & boot program
- Paid training
- Certification reimbursement
- Factory training
- Modern, clean, bright & well heated shop
- Employee referral bonuses
- Greet customers at service counter
- Answer customer calls and coordinate getting their work into the shop
- Keep customers informed on work progress and estimated completion date
- Generate repair orders
- Write job estimates
- Work with service manager to schedule jobs for technicians
- Generate billing statement for customers
- Maintain a clean and safe work environment
- 2 years' experience in a service adviser/service writer role in a mechanical shop
- Estimate writing experience
- Ability to clearly communicate verbally and in writing with customers, employees and management
- Good computer, Microsoft Outlook and internet skills
- Experience with Procede is a plus
- Strong work ethic and a commitment to work extra hours as needed
- Valid driver's license
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Service Advisor - Norton, United States - Thermo King Northeast
Description
Thermo King Northeast has an opening for a full-time Service Advisor at our location in Norton, MA.
Thermo King Northeast is the Northeast's #1 Thermo King dealer and service center with 5 locations in MA, ME, NY and CT. Thermo King is the world leader in transport temperature control systems for trucks, trailers, buses and rail cars. We provide expert, factory-trained service when and where customers need it, and a complete line of genuine parts. Thermo King Northeast is a division of DeVivo Companies. Learn more about us at
What We Offer: