Manager of Case Management, Inpatient Hospital, Full-time - Jacksonville, FL, United States
1 day ago
Job description
DescriptionReporting to the Director of Rehabilitation, the Manager of Case Management has the responsibility to ensure an effective, efficient, compassionate case management department. A successful candidate can manage employees, complete process improvement, and ensure patient satisfaction.
Responsibilities:
- Responsible for the day-to-day operation of the case management department in accordance with established policies, to meet the needs of the patient population served
- Responsible for ensuring staff are trained and held accountable to providing an excellent overall patient experience
- Responsible for planning, development, implementing, coordinating, controlling, evaluating, and adjusting the comprehensive case management functions.
- Responsible for daily case load to ensure familiarity with processes to drive process improvement
- Promotes a positive image with the public, government, regulatory and accrediting authorities, and internal management
- Monitors and evaluates employee performance standards, staffing levels, and employee engagement
- Evaluates the impact of internal policies and programs on the delivery of case management services
- Manages the budget for the case management department
- Maintains policies and procedures for the case management department
- Interprets trends in utilization review and quality assurance, and develops strategy for operations and Medical Staff
- Reviews, evaluates, and monitors hospital's critical numbers and takes actions to reverse negative trends
- Implements and educates case managers on effective utilization and the continuum of care and community resources
- Other duties as assigned
Qualifications:
- Bachelor's Degree in clinical specialty, hospital/healthcare administration, business, or another related field
- At least 2 years' experience with case management field.
- Effective written and verbal communication
- Ability to create an energetic and engaging work environment for all staff
- Analytic
- Excellent organizational skills
- Ability to problem solve
- Computer proficiency
- Compassion
Hours: Full-Time at 40 hours per week
Location: Brooks Rehabilitation Hospital at 3599 University Blvd South, Jacksonville, FL 32216
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
- Competitive Pay
- Comprehensive Benefits package
- Vacation/Paid Time Off
- Retirement Plan
- Employee Discounts
- Clinical Education and Professional Development Programs
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