Head of research and services - Boston, MA, United States - Chiesi USA, Inc.

Description

Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with over 85 years' experience, operating in 30 countries with more than 6,000 employees (Chiesi Group).

To achieve its mission of improving people's quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas:

AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-rare diseases) and CAR E (products and services that support special care and consumer-facing self-care).

We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification , a recognition of high social and environmental standards.

We are committed to embrace diversity, inclusion and equal opportunities.

In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.

Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets.

At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards, to ensure the wellbeing of our people, patients, and communities.

We offer a work environment where professionals have the opportunity to build a purposeful career focused on helping others while achieving a fulfilling work-life balance, meeting exciting challenges, and engaging in important and rewarding work.

Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees.

We are currently seeking qualified and highly motivated individuals for the position Head of Patient Services, Americas, Rare Diseases, reporting to the Head of the Americas, Rare Diseases Business Unit.

The Head of Patient Services is an important member of the Americas Rare Diseases Leadership Team and will lead the Chiesi's Patient Services Function in effort to deliver best-in-class patient services.

It will require approximate 35/5% (domestic / international) travel. Travel includes quarterly business reviews with partners coupled with corporate and internal meetings as required.
The position requires a strategic leader with a broad-based knowledge of patient services with an emphasis on providing strategic direction and functional oversight
Lead the integrated Patient Services and Patient Education Functions within the Chiesi Global Rare Diseases Business Unit in the Americas

Responsible for the development of strategic plans and the operational oversight of the Chiesi Total Care end-to-end patient services programs.

Lead the collaboration with Sales, Marketing, Market Access, Supply Chain, Distribution, IT and Finance to identify and monitor deliverables and key performance indicators related to Patient Services / Dispensing / Distribution functions
Develop and manage the operational budgets consistent with the goals and objectives of the company, including efficient management of partners, vendors and contracted resources
A minimum of 10 plus years of rare diseases Patient Services Experience, with a minimum 5 years in senior leadership position
Deep experience in building out Specialty Pharmacy Provider operations as well as internal and external Patient Services HUB functions, required
Advanced analytical skills, including experience directing and managing activities related to channel and patient services performance reporting
Proficient in Microsoft Outlook, Word, Power Point and Excel (Articulate Storyline and/or Captivate skills preferred
Able to function professionally and constructively on both individual and team-oriented projects with a high level of organizational skills
Able and willing to travel as required (domestically and internationally) including some evening, weekend and overnight travel

All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression or any other basis protected by local, state or federal law.

This policy applies with regard to all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.

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