- Effectively coordinate the assessment of new clinical design projects for implementation at facility or facilities as assigned.
- Conduct yearly assessment of operations/issues and utilizes data from other organizational assessments and surveys to contribute to and prioritize the establishment of quality, cost, and service goals of the organization.
- Lead or co- facilitate teams created from the annual assessment and organizational goals.
- Assume a leadership role in the core clinical design team meetings and other key committees.
- Assume delegated leadership role/related duties as needed to support redesign efforts.
- Create a supportive environment in the department where redesign work is occurring that is sensitive to the issues and needs of that area.
- Assess developmental stage of work group and identify strategies to meet and achieve goals.
- Coach and advise team members collaboratively with their supervisor as needed to fulfill their role in a project team.
- Effectively communicate improvements that are made via verbal or written communication of clinical design activity to work teams, staff, managers, and administrators throughout the organization and UPMC Health System.
- Ensure application of a tracking method to monitor progress towards goals and identify the need for redesign of practice improvements targeted by the clinical design initiative.
- Collect and present accurate, timely data to display the results of process improvement efforts.
- When assigned, complete special projects and perform other related duties according to agreed upon goals and parameters.
- Utilize cost effective approaches when planning team activity.
- Ensure that clinical design projects maintain patient care as the center of the work.
- Influence staff acceptance of recommended practice changes by articulating the contribution to clinical improvements and established patient care goals.
- Seek out and integrate cost saving opportunities into clinical practice changes.
- Consult with essential stakeholders such as administrative and medical staff leaders, department heads, and critical committees as appropriate to finalize and advance the project goals.
- Establish and maintain positive working relationships with staff, medical staff leaders, and other support areas.
- Elicit input and advisement in areas where clinical design project work is occurring.
- Form a partnership with the director of the project area, facilitate work activities, and negotiate additional support as needed.
- Role models appropriate and effective methods for data analysis, problem-solving, communication negotiation, and persuasion skills.
- Maintain accountability for ongoing self-development activities, especially related to presentation facilitation, change management, and application of quality improvement activities.
- Provide mentorship for individuals at the department/unit/team level.
- Participate in professional organization activities to enhance personal growth and cultivate relationships in the field at a regional and national level.
- Communicate clinical design efforts and accomplishments via formal presentations and or publications at local, regional, and national forums when available.
- Bachelor's degree in Nursing, Business Administration or related field required at time of hire/transfer, Master's degree in Business Administration preferred.
- 5 years of related experience required.
- Knowledge of information systems and process improvement techniques.
- Must be able to demonstrate skills to understand and interpret data.
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
- Ability to work productively and effectively within a complex environment, handle multiple/changing priorities, and specialized equipment.
- Exemplary critical thinking, analytical, and problem solving abilities required as related to various aspects of patient care.
- Critical thinking skills necessary to exercise and to lead others.
- Mobility and visual manual dexterity.
- Physical stamina for frequent walking, standing, lifting
- UPMC approved national certification preferred.
UPMC is an Equal Opportunity Employer/Disability/Veteran -
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Description
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This position will work daylight hours, Monday through Friday.
Responsibilities:
Licensure, Certifications, and Clearances:
