- Hire, effectively train, and supervise all service department personnel
- Enforce safety requirements
- Work closely with the Fixed Operations Director
- Create and exceed objectives for the department, to include an annual operating budget and marketing plan
- Maintain high Customer Service Index rating by handling customer complaints immediately and appropriately
- Match customer requirements and concerns to various service options
- Ensure the customer remains informed and updated throughout the service process
- Maintain customer follow up system to encourage repeat and referral business
- Comply with the federal, state, and local regulations for the department
- Continue education of new products, features, and accessories
- Demonstrate positive attitude consistent with Friendship culture
- 3-years related automotive dealership experience
- Flexibility in a fast-paced environment
- A focus on providing excellent customer service
- The desire to build and support a top performing team
- Excellent communication and relationship building skills
- An ability to work well in process-driven environments
- Organized and detail oriented mindset
- Your compensation will be driven through an aggressive commission structure and will also offer guaranteed income.
- Your benefits package will include medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
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Service Manager - Beckley - Friendship Automotive
Description
At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting
We're looking for a SERVICE MANAGER to join our team at FRIENDSHIP of BECKLEY
Our ideal candidates are reliable, self-motivated and enjoy working with people
What You'll Do:
What You'll Bring:
Compensation and Benefits:
Please note that only well qualified candidates will be contacted for further consideration.
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Service Manager
Only for registered members Beckley
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Service Manager
Only for registered members Beckley, WV
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Service Manager
Only for registered members Beckley, WV
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Dining Services Assistant Manager
Only for registered members Beckley, WV
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Service Manager
Only for registered members Mount Hope
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Service Manager
Only for registered members Mount Hope
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Service Manager
Only for registered members Mount Hope
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Service Manager
Only for registered members Mount Hope, WV
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Service Manager
Only for registered members Mount Hope, WV
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Customer Service Manager
Only for registered members Princeton
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Creative Service Manager
Only for registered members Athens, WV
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Community & Guest Services Manager
Only for registered members Lansing, West Virginia, , United States
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Auto Care Center Service Manager
Only for registered members Fayetteville
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Auto Care Center Service Manager
Only for registered members Fayetteville
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Patient Service Coordinator
Only for registered members Beckley
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General Manager
Only for registered members Beckley
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Program Director
Only for registered members Beckley
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Social Media Manager
Only for registered members Beckley
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Area Supervisor
Only for registered members Beckley
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Area Supervisor
Only for registered members Beckley
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IT Technician
OTHER Only for registered members Beckley