Slot Attendant - Greenville, United States - SW Gaming LLC

Description

Job Description

Ensure slot guests are kept in play by experiencing a range of fast and friendly slot service through well maintained machines, change service, and promotion of customer programs and events such as the Premiere Club, slot tournaments, etc.

• Actively patrol assigned sections looking for opportunities to be of service to our guests.
• Sincerely greet and welcome all guests on the slot floor.
• Celebrate any win by the guests.
• Complete, paper fills and jackpots promptly, accurately and with a high degree of personalized service.
• Completes verification paperwork for jackpot payouts.
• Maintain a good relationship with the cage employees to help execute slot transactions.
• Offer assistance to slot playing guest's and explain features of the slot machine when necessary including the ticket in/ticket out technology.
• Determine machine malfunctions and identify appropriate actions.
• Correct machine malfunctions (e.g. coin jams, printer errors, bill validators, etc.)
• Perform cash handling transactions such as paying jackpots and making change.
• Must keep, maintain the integrity of, and balance cash wallets at the end of shift.

Always promote positive guest relations through prompt, courteous and efficient service.