Store Associate - Toms River, United States - Unknown Planner

Unknown Planner Toms River, United States

3 weeks ago

Description

This is position is essential to the success of our retail stores.

Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

Store associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.- Ensure high levels of customer satisfaction through excellent sales service- Assist customers in person and over the phone by determining needs and presenting appropriate products and services- Build productive trust relationships with wholesale and retail customers- Process sales transactions accurately and consistent with policies and procedures- Follow and achieve sales goals on a monthly, quarterly, and yearly basis- Maintain precise work order files and formulas- Pull appropriate products from the sales floor or warehouse- Tint and mix products, as needed, to customer specifications- Stock shelves and set up displays- Clean store equipment- Load/unload delivery trucks- Assist in making deliveries, as needed- Maintain in-stock and presentable condition assigned areas- Remain knowledgeable on products offered and discuss available options- Comply with inventory control procedures- Suggest ways to improve sales

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in SpanishSherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, p regnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. VEVRAA Federal Contractor requesting priority referral of protected veterans.

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