- Oversees a market-based ASA (Administrative Service Associate) team responsible for supporting final mile delivery operations including performance monitoring, inbound call monitoring, customer service escalations, issue identification and resolution and continuous improvement efforts.
- Knowledge of financial statements and plans. Analyzes variances and creates corrective actions.
- Prepares action plans, resolves problems, completes audits and identifies trends.
- Ability to lead others to deliver business results and handle multiple tasks in a fast-paced environment.
- Extensive knowledge of home delivery operations and processes.
- Effective problem solving, change leadership, team orientation and empowerment skills. Ability to conduct crucial coaching conversations.
- This position performs supervisory responsibilities including employment decisions regarding hiring, promoting, demoting and terminating, conducting performance reviews, appraisals, coaching and developing associates.
- Maintains continuous dialogue with 3PL vendor partner(s) to address and resolve claims and complaints received involving customer delivery experiences.
- Manage and oversees day-to-day operations of the Market Team, including both financial and administrative responsibilities. What you Need to Succeed Minimum Qualifications
- Bachelor's Degree – Operations, Supply Chain, Business Administration or related field plus at least 6 years of relevant experience. #LI-Onsite #LI-NZ1 Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.% % %%sales%%
-
Market Delivery Asst. Manager
4 days ago
Lowe's Windsor, United StatesWhat You Will Do · The Market Delivery Assistant Manager - XDT is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control standards for customers in a specific market for product purchased through Lowe's Retail Stores or Lowe's Online ...
-
Market Delivery Asst. Manager
6 days ago
Lowe's Windsor, CT, United StatesWhat You Will Do · The Market Delivery Assistant Manager - XDT is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control standards for customers in a specific market for product purchased through Lowe's Retail Stores or Lowe's Online ...
-
Asst. Parts Manager
2 days ago
Bertera Subaru of West Springfield West Springfield, United StatesJob Title: Assistant Parts Manager · Job Location: West Springfield, MA. · Company: Bertera Subaru West Springfield · Job Type: Full-time · Job Summary: · We are seeking a motivated and competent individual to join our team as an Assistant Parts Manager. The successful candi ...
-
Chrysler Asst. Service Manager
7 hours ago
Bertera Chrysler Dodge Jeep Ram of West Springfield West Springfield, United StatesCustomer Asst. Service Manager Job Responsibilities: · Maintains customer satisfaction by providing problem-solving resources; managing staff. · Customer Asst. Service Manager Job Duties: · * Accomplishes customer service human resource objectives by recruiting, selecting, orient ...
-
Asst. Service Manager of West Springfield
1 week ago
Bertera Subaru West Springfield, United StatesAutomotive Asst. Service Manager · The Bertera Auto Group is looking for an experienced Asst. Service Manager. · We are looking for a candidate with Automotive Dealership Experience must have a minimum 2 years current experience in an automotive dealership with verifiable depar ...
-
CDJR West Springfield Asst. Service Manager
3 weeks ago
Bertera Auto West Springfield, United StatesJob Title: Bertera CDJR West Springfield Assistant Service Manager · Job Location: West Springfield, MA · Company: CDJR West Springfield · Bertera CDJR West Springfield is an automotive dealership specializing in sales, service, and maintenance of Chrysler, Dodge, Jeep, and Ra ...
-
CDJR West Springfield Asst. Service Manager
2 weeks ago
Bertera Chrysler Dodge Jeep Ram of West Springfield West Springfield, United StatesJob Title: Bertera CDJR West Springfield Assistant Service Manager · Job Location: West Springfield, MA · Company: CDJR West Springfield · Bertera CDJR West Springfield is an automotive dealership specializing in sales, service, and maintenance of Chrysler, Dodge, Jeep, and Ra ...
-
Asst Mgr Warehouse
1 week ago
Max Finkelstein South Windsor, United States** Asst Mgr Warehouse** · **Job Category****:** SUPPLY CHAIN **Requisition Number****:** ASSTM001339 Showing 1 location **Job Details** · **Description** · **Assistant Warehouse Manager** · **Job description** · We are seeking a self-motivated Warehouse Manager to join our t ...
-
Senior Design Engineer Specialist
1 week ago
Cyient East Hartford, United StatesCyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage ...
-
Assistant Director of Maintenance Operations
7 hours ago
ABM Hartford, United StatesAnnual Salary Range: $108,000-$135,000 US Dollars · The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eli ...
-
Perinatal Ultrasonographer, Fetal Medicine
7 hours ago
Connecticut Children's Medical Center Hartford, United StatesReports to and is under the general supervision of the Fetal Care Center Manager and/or Manager/Asst with a dotted line to Radiology Leadership, performs ultrasound exams on high risk obstetrics, relays diagnostic information to maternal fetal medicine providers. Maintains equipm ...
-
Senior Design Engineer Specialist
2 weeks ago
Cyient Hartford, United StatesCyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage ...
-
Consultant -Claims Bond
1 week ago
The Hartford Hartford, United StatesConsultant Claims Bond - CG07NE · Asst Consult Claims Bond - CG07LE · We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help oth ...
-
Assistant Portfolio Analyst
2 weeks ago
The Hartford Hartford, United StatesAsst Portfolio Analyst - VHH8A4 · We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our ...
-
Food & Beverage Manager| XL Center
1 week ago
Oak View Group Hartford, United StatesOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
-
Food & Beverage Manager| XL Center
3 weeks ago
AEG Hartford, United StatesIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Overview · Food & Beverage Manager is responsible for overseeing the executionservice of the XL Center Spor ...
-
Consultant -Claims Bond
4 weeks ago
The Hartford Hartford, United StatesConsultant Claims Bond - CG07NE · Asst Consult Claims Bond - CG07LE · We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help oth ...
-
Union Assitant Cook
2 weeks ago
Regional School District #16 Prospect, United StatesPosition Type: · Food Services/Assistant Cook Manager · Date Posted: · 5/22/2024 · Location: · Prospect Elementary School · Date Available: · August 2024 · Closing Date: · 06/07/2024 · Union Food Service: Assistant Cook Part - Time school year position, Food service experien ...
-
Cafeteria Helper- Summer Feeding Program
1 week ago
Chicopee School District Chicopee, United StatesTITLE: CAFETERIA HELPER- SUMMER FEEDING PROGRAM · DATES: JULY 1, 2024-AUGUST 16, 2024. LOCATIONS WILL VARY. · HOURS: MONDAY THROUGH FRIDAY, 35 HOURS PER WEEK MAXIMUM. · TYPE: Food Service · SALARY: Per Food Service Collective Bargaining Agreement · BRIEF DESCRIPTION: The Cafeteri ...
-
Assistant Director of Athletics
3 weeks ago
NCAA (National Collegiate Athletic Association) South Hadley, United StatesSummary: The Assistant Athletic Director will be charged with developing and implementing a four year progressive leadership development curriculum for student-athletes. The Asst. AD will also provide operational support to the department with scheduling and game day management. ...
Market Delivery Asst. Manager - Windsor, CT, United States - Lowe's
![Lowes background](https://contents.bebee.com/companies/us/lowes/background-R8DE0.png)
Description
What You Will Do The Market Delivery Assistant Manager - XDT is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control standards for customers in a specific market for product purchased through Lowe's Retail Stores or Lowe's Online.
Daily interactions will include coordination between the XDT (Cross Dock Terminal), 3PL delivery, Bulk Distribution Centers (BDCs), and Lowe's stores.
This position works closely with cross-functional business units, including store operations to identify and implement solutions that support successful home delivery operations, all while acting as an advocate for customers.
Responsibility Statements