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    Member Service Center Representative Call Center Part Time - Napa, United States - Wright-Patt Credit Union

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    Part time
    Description

    How will this role impact First Command?

    The Software Engineer is a leader across the development organization. They work closely with members across teams and with business owners and leaders. In conjunction with development responsibilities, the Software Engineer establishes and champions best practices and processes for development and First Command's SDLC. They work alongside Architect and Consultant roles to define, lead, and assist in vision and design of business solutions, and they are drivers of improvement for our processes and technical practices. A Software Consultant is a person who needs little to no supervision or oversight. They are self-motivated individuals who have strong time management skills which facilitate working on special interest initiatives.

    What will you be doing?

    • Works alongside the architect and consultant roles to define the vision and solutions
    • Leads team members in solution designs and work breakdown
    • Participates in all phases of the software development lifecycle
    • Preparation and execution of test plans (unit, integration and functional)
    • Leads effort to create and document deployment and release plans
    • Establishes and champions First Command coding and design standards/best practices
    • Communicate and work alongside members of their team in support of their day-to-day work items
    • Works with business partners to ensure alignment between the ask and the output
    • Works across teams to drive technical and procedural improvements
    • Performs peer reviews and sign-off for other team member's work to ensure adherence to defined development standards
    • Key player and leader in an Agile environment, participating in daily huddles, sprint planning, retrospectives, etc.
    • Continued education of First Command business processes by engaging business partners
    • Mentors junior team members in best practices and standards
    • Serve as an escalation point for other team members on technical issues
    • Works with architect and consultant roles to evaluate new technologies that will define parts of the development technology roadmap
    • Leads Community of Practices or other internal training opportunities within the development group
    • Leads troubleshooting processes to determine root cause analysis
    • Responsible for performing business and technical knowledge transfer with their peers
    • Continued education to learn additional technologies, agile processes, programming languages, industry best practices and tools that are needed within First Command

    What skills/qualifications do you need?

    Education

    • Required – Bachelor's degree

    Work Experience

    • 6 to 12 years' experience

    Required Knowledge, Skills and Abilities

    • Required – Expert knowledge of programming languages all 3 tiers (UI, API, DBMS)
    • Required – Expert knowledge of SQL or comparable data querying language
    • Required – Expert knowledge of Git and Development IDE
    • Required – Extensive experience with web and cloud platforms (Azure Preferred)
    • Required – Solid Knowledge of DevOps tools and mindset
    • Required – Solid Knowledge of HTML5/CSS3
    • Required – Solid Experience with REST and SOAP services
    • Required – Application of SOLID design principles within solutions
    • Required – Test Driven Development Experience
    • Required – Visio or comparable drawing tool
    • Required – Work alongside others and be a team player
    • Required – Ability to lead a team's efforts and direction
    • Required – Up to date with latest programming trends, techniques and technologies
    • Preferred – Knowledge of infrastructure and networking concepts
    • Preferred – Infrastructure as Code

    #LI-NC1

    Required Skills

    Required Experience

    Qualifications:

    • Should be able to solve a variety of mathematical questions.
    • Must be capable of using a variety of test equipment and other tools used in complicated rework operations.
    • Good visual capability and attention to detail.
    • Work from moderately difficult charts and operation sheets.
    • Job entails working with small parts/components, must have excellent hand-eye coordination and good manual dexterity in both hands
    • Ability to be flexible and adapt to changing priorities
    • Ability to read and interpret operation sheets
    • Must be able to work quickly and with accuracy
    • Must be able to work from blue prints, operation sheets, sketches and oral or written instructions
    • Must pass annual eye exam which requires 20/20 vision with corrective lenses


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