IT Specialist - Fort Shafter, United States - Department of the Army

Description

Duties * Responsible for the secure design and development of systems, applications, and management of information as a resource. Develops custom databases, interfaces, and applications to provide situational awareness and operation support. * Implements security upgrades into legacy applications for DOD STIG compliance.

* Designs, develops, modifies, and interfaces applications software, such as, knowledge management portals, database management systems, web applets, client side applications, life-cycle development systems, and information dictionaries/directories.

* Ensures the rigorous application of information security practices, principles, and policies to the delivery of application software. * Prepares testing and implementation plans. Participate in system acceptability testing and implementation. Codes, tests, debugs and documents the application development.

* Serves as the Systems Administrator for enterprise servers and services specialized in virtualization and the associated components (i.e., compute and storage).

Requirements Conditions of Employment * Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

* Three year trial/probationary period may be required. * Must be able to obtain and maintain TOP SECRET eligibility with access to Sensitive Compartmented Information (SCI). * The IT classification for this position is IT I. Position designated as Special Sensitive.

* Must successfully pass urinalysis screening for illegal drug use prior to appointment and periodically thereafter according to AR 600-85, Alcohol and Drug Abuse Prevention and Control Program.

* Ability to meet position requirements for certification in Information Assurance Technical Level III (IAT-III) within six months or less of entrance of duty.

(Certification requirements maybe found in DoD M).

* This position may require 24x7 duty as mission requires and is subject to rotating shift work including nights, weekends, and holidays.

* Temporary Duty (TDY)

Travel will be required approximately 10% of the time and may require worldwide travel. * See "Additional Information" section for additional requirements.

Qualifications This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure.

This is an Open-continuous announcement and will remain open until the June 7, 2024:
Applications will be accepted on an ongoing basis.

However, the first cut-off date for referral to the hiring official is 7 days from the opening date of the announcement.

Subsequently, applications will be referred to selecting officials every 14 days until vacancy is filled. We will refer qualified applicants to the selecting official for consideration. The organization's hiring needs will determine the referral of additional applicants. There may or may not be actual/projected vacancies at the time you submit your application. Due to the potential of a high volume of applicants, not all applicants may receive consideration. Applicants will be notified about their application's status if referred or if the vacancy is filled.


Who May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities. * Current Army Cyber Excepted Service (CES) Employee

• Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee
• Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions
• Current Department of Army Civilian Employees
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Reinstatement Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction , Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .

Specialized Experience:

One year of applicable knowledge of Identity Access Management capability (e.g., Microsoft Active Directory and/or Azure Entra ID) and Public Key Infrastructure (PKI) as a primary technical competency; experience and proficiency on Configuration Management capability (e.g., Microsoft Endpoint Configuration Manager and/or Intune) and virtualization (e.g., VMware); experience with planning, coordinating, and executing complex technical projects; participating in requirements analysis and refinement with the internal and external enablers to ensure that functional requirements are effectively translated into system-development plans and architectures, and provide resolution options to ensure the project proceeds smoothly.

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the five competencies, as defined: (1)

Technical Competence - Serves as the Systems Administrator for enterprise servers and services specialized in virtualization and the associated components (i.e., compute and storage).

Serves as the technical specialist for complex projects, participating in requirements analysis and refinement with the user community to ensure that functional requirements are effectively translated into system- development plans and architectures.

Possesses knowledge of systems programming design techniques to develop enhancements to the virtualized server and storage solution in accordance with configuration management controls.

Possesses knowledge of Identify Access Management and Configuration Management technology (i.e., Azure Active Directory, Microsoft Intune Configuration Manager), Public Key Infrastructure, Microsoft Operating Systems, and pertinent computer equipment characteristics in order to maintain/manage support enterprise servers, services, and end-user devices.

(2) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include:

completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(3)

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Examples of IT-related experience demonstrating this competency include:

resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(4)

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Examples of IT-related experience demonstrating this competency include:

convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(5)

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Examples of IT-related experience demonstrating this competency include:

solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience aloneno substitution of education for experience is permitte