Service Writer - Las Vegas, United States - RideNow Powersports

    RideNow Powersports
    RideNow Powersports Las Vegas, United States

    1 month ago

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    Description

    At Sin City Indian - Ducati, a subsidiary of RideNow Powersports/RumbleOn, the countrys leading retailer of powersports, our success depends on serving our customers with the best team members in the industry If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn

    Sin City Indian - Ducati, Las Vegas, is seeking outgoing, friendly individuals to join our Service Team If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you

    Responsibilities

    • Schedule appointments for repair, maintenance, and recall work
    • Greet customers, inspect their powersports vehicles, and answer questions
    • Document problems with Motorcycles and clearly describe them on the Repair Order
    • Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
    • Advise customers on necessary/suggested services and cost
    • Offer additional services, parts and products, including special promotions
    • Review Repair Orders in progress to ensure quality and timeliness
    • Follow the status of a customers vehicle from service bay entry through the completion of work
    • Communicate any changes in timeline, repairs, or cost to the customer
    • Maintain current technical qualifications by completing all training programs assigned by the Service Manager
    • Any other duties as assigned to ensure team and store success

    Requirements

    • 1+ years of Powersports or Automotive Dealership experience
    • Experience writing concise repair orders on vehicles and communicating repairs needed to customers
    • Knowledge of maintenance schedules and service needs for various powersports vehicles a plus
    • Excellent customer service, verbal and written communication skills
    • A positive attitude, good work ethic, and professional appearance
    • Pleasant, energetic, conscientious, and dependable personality
    • Ability to multi-task in a fast-paced environment
    • Valid drivers license and a good driving record
    • Motorcycle Endorsement desired, not required
    • Must pass a pre-employment background check, MVR, and drug screen

    Benefits

    What RumbleOn/RideNow Powersports/Sin City Indian - Ducati Offers You:

    A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire groups success Plus...
    • Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance)
    • Life and disability insurance
    • Vacation/PTO Plan
    • Employee discounts on purchases
    • Dedicated leadership team who supports and cares for employees
    • The opportunity for growth and a solid long-term promote from within
    • Extremely Generous training pay for up to 60 days while you learn
    • Generous commission plan on labor and parts sales enabling you to make a great living Plus a modest base.
    • And more..
    • All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*