- Consistent Full-Time Hours: Schedule can be variable and requires some flexibility, evening shift preferred
- Positive Work Culture: Join a collaborative, values-driven team that prioritizes inclusivity and whole-person care.
- Professional Growth: Gain hands-on experience working with a team of physical therapists, dietitians, fitness coaches, and wellness professionals.
- Wellness Perks: Access to discounted services and fitness classes to support your personal health journey.
- Lead Daily Operations: Oversee the day-to-day flow of the CRS department while upholding Experience Momentum's mission, values, and service standards
- Create a Standout Client Experience: Greet and support clients with warmth, professionalism, and consistency from check-in through follow-up
- Manage Scheduling & Access: Coordinate appointments across service lines to optimize availability, flow, and quality of care
- Handle Payments with Precision: Collect copays, balances, and payment information accurately and professionally
- Support Clear Communication: Answer phones, manage referrals and faxes, and ensure timely, compassionate patient follow-up
- Maintain Accurate Records: Keep client accounts current, including demographic, insurance, and financial information
- Navigate Complex Inquiries: Respond clearly and empathetically to client questions, including Motor Vehicle Accident and L&I cases
- Develop & Support Your Team: Coach, mentor, and conduct regular check-ins and performance reviews with CRS team members
- Problem-Solve in Real Time: Anticipate and resolve operational challenges with both staff and client experience in mind
- Drive Department Results: Partner with the General Manager to set goals, execute strategies, and track performance outcomes
- Lead with Accountability: Facilitate and participate in department and leadership meetings with clarity and data-informed insights
- Support Hiring & Onboarding: Assist with recruiting, training, and performance management in collaboration with HR
- Pitch In Where Needed: Jump into additional administrative and operational tasks to keep the clinic running smoothly
- A dependable and detail-oriented professional who thrives in a fast-paced, people-centered environment
- A clear communicator who can navigate sensitive or complex scenarios with grace
- Tech-savvy and organized, with the ability to manage multiple tasks calmly and efficiently
- Previous experience in a medical, clinical, or wellness setting strongly preferred
- Exceptional communication skills with previous experience in a customer service leadership role
- Passionate about working within a health and wellness space
- Previous experience with TheraOffice
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
-
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Front Desk Medical Reception Manager - Seattle - Experience Momentum
Description
Job Type
Full-time
Description
Full-Time Front Desk Medical Reception Manager - Fremont Location
Typical hours of operations: Monday - Thursday 7AM -7PM, Friday 7AM - 6PM
Schedule: Schedule can be variable and requires some flexibility, evening shift preferred
Pay: $ $30.00 per hour
Create Connection. Empower Wellness. Welcome to Experience Momentum.
Experience Momentum is a thriving, mission-driven wellness center located in Fremont, WA providing integrative health services including physical therapy, massage therapy, nutrition counseling, personal training services and group fitness. We are seeking a Front Desk Medical Reception Manager who brings warmth, reliability, and a solutions-focused mindset to every interaction.
If you're looking for meaningful full-time work where your customer service skills truly matter and your schedule remains consistent, this could be the role for you.
Why You'll Love Working Here:
If you're passionate about supporting people and want to be part of a dynamic, inclusive team committed to health and healing, we'd love to hear from you. Please submit your resume and a brief cover letter sharing why you believe you're a strong fit for this position and schedule.
Experience Momentum participates in E-Verify to confirm the identity and employment authorization of all newly hired employees. To learn more about E-Verify, please visit www.e- .
Work Location: In person
Salary Description
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Front Desk Medical Reception Manager
Only for registered members Seattle, WA
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Guest Services Ambassador
Full time Only for registered members Seattle
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Front Desk Assistant
Only for registered members Seattle
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Lobby Ambassador
Only for registered members Seattle
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STG Camp Administrator
Only for registered members Seattle
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Office Operations Supervisor
Full time Only for registered members Seattle
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Transit Administrative Specialist II
Only for registered members Seattle, WA
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Driver (part-time)
Part time Only for registered members Seattle
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Front Desk Assistant
Only for registered members Seattle, WA
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Receptionist
Full time Only for registered members Seattle
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Camp Administrator
Only for registered members Seattle, Washington, , United States
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Coordinator, Office Services
Only for registered members Seattle
-
Coordinator, Office Services
Only for registered members Seattle
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Physical Therapist
Only for registered members Seattle
-
Office Operations Supervisor
Only for registered members Seattle
-
Manager, Business Operations and Events
Only for registered members Seattle
-
AileyCamp Administrator
Only for registered members Seattle
-
Manager, Business Operations and Events
Only for registered members Seattle
-
Manager, Business Operations and Events
Only for registered members Seattle
-
Event Planning Manager
Only for registered members Seattle
-
Receptionist
Only for registered members Seattle