Server Assistant - Lansing, United States - IC, KJ, & BP Restaurants

IC, KJ, & BP Restaurants Lansing, United States

2 weeks ago

Description

Job Description

Boston's Pizza & Sports Bar

Boston's is a full service restaurant specializing in scratch made pizzas, craft cocktails, and local beers.
We have a family-friendly restaurant and a lively sports bar, plus a patio
Boston's is the place for every occasion with our approachable atmosphere, craveable menu and fun & seamless service.
We have a fun, friendly atmosphere and an enthusiastic crew. We are passionate about providing Guests with the best experience possible.
We take food seriously yet have fun preparing and serving it. Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.

Job Summary

The Service Assistant is responsible for cleaning and resetting of the tables in the dining room, assisting the servers in attending to Guests needs in a prompt, efficient and above all, friendly and courteous manner according to Boston Pizza Restaurant & Sports Bar specifications and practices. The Service Assistant will help ensure that the restaurant is clean and organized at all times.

Responsibilities

May be required to assist in the training and development of new team members. Cooperation, communication and team work are essential traits for our team.
Maintains a professional image and proper uniform standards while performing job related tasks.
Guest contact and high visibility in the dining room are important to ensuring a great dining experience.
Enquires periodically and timely about the Guest dining experience in a sincere manner. When necessary, involving a manager immediately if and when a negative Guest experience is identified.
Responsible for thanking each and every Guest for the patronage in a sincere manner. Have a working knowledge of our menu and food products as a resource for the Guest.
The health and safety of our Guests is a priority. Cleanliness of the inside and outside of the restaurant must be adhered to in accordance with Boston's and local health department expectations.
Proper practices must be in place to ensure food safety. Controlling time and temperature throughout the flow of food, practicing good personal hygiene and preventing cross-contamination.
Proper checklists and cleaning schedules are followed to ensure a clean and safe dining environment.
Proper cleanliness and organization of the restaurant with emphasis on the dining room, service stations, entrance ways, restrooms and the bar area.

Qualifications

Successful completion of hourly position validations, including reading training materials and watching videos.
Responsible alcohol certification within 60 days of employment.
Must be 18 years old to serve alcohol or as state regulations dictate.
Excellent Guest service skills required
Ability to work in a fast paced environment
Team oriented, adaptable, dependable, and strong work ethic
Ability to communicate effectively with Guests and team members
Ability to work nights, weekends and holidays

Benefits/Perks

Family Medical Leave
Meal Discounts
Opportunity for Advancement
Full Time: Health Insurance, Paid Time Off

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