- Provide one-on-one case management. Perform initial client assessment with emphasis on family self-sufficiency and independence.
- With client participation, devise and develop individual work plans designed to move the family to self-sufficiency and independence.
- Provide detailed, thorough monitoring of client adherence to work plans by persistent and consistent follow-up through home visits, office visits, and off-site visits.
- Maintain client files and data entry based upon program requirements and with regular notation of client activity and progress.
- Maintain communication with human services providers and low-income community organizations to assist in meeting the needs of the families.
- Provide excellent customer service to the families served, with a strong emphasis on motivational interviewing, trauma informed care, and solution-focused resolution.
- Communicate accurate and timely information to the Family Development Assistant Manager concerning progress related to assigned projects/activities and client work plans. Express any needs, concerns, and/or problems in completing projects.
- Ability to work with minimal supervision; must be self-motivated, dependable, reliable, extremely attentive to detail, well organized, and work well under stress. Able to meet deadlines and prioritize work.
- Awareness of all programs, projects, and activities provided by various departments of the agency.
- Participate in supervision and group meetings with Family Development Assistant Managers.
- Implement Brightpoint values at all times.
- Participate fully in the Brightpoint planning process, as role dictates.
- Attend and positively participate at all staff meetings, in Brightpoint improvement processes, and professional development trainings.
- Adhere to Brightpoint personnel policies, EEO/AA requirements, fiscal procedures, and all other workplace rules.
- Perform other duties as assigned by the Family Development Assistant Manager, Family Development Manager, Vice President(s) or CEO.
- Maintain caseloads of 20-25 families per month.
- Accurate and timely data entry and case notes.
- Accurate and timely monthly reports.
- Minimum at least monthly regular contact with clients including home visits.
- Ability to travel to counties within our service area and conduct multiple home visits per day.
- Bachelor's degree or minimum of 3 years social service case management experience required Public Affairs, Social Work, Human Services, or Psychology preferred. Emphasis on case management techniques, counseling skills, and networking skills.
- Must successfully complete Family Development Specialist Training if available. This includes maintaining these certifications while employed in the Family Development Department.
- When driving for Brightpoint, the employee must have the ability to provide own transportation as needed, have a valid Indiana driver's license, and must maintain minimum liability limits of $100,000/$300,000 on auto insurance.
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Family Development Worker - Fort Wayne, United States - Brightpoint
Description
Position: Family Development WorkerLocation: Brightpoint Service Area
Hours: 7:30am-5:30 pm Mon-Thurs 7:30am-11:30am Friday occasional evenings + weekends
Starting Salary: $23.00-$24.29 per hour
JOB SUMMARY
Responsible for assisting families in achieving self-sufficiency goals through our Family Development program. Assess families, develop work plans using goals and objectives, and monitor family progress with strong commitment to follow-up. Provide Brightpoint services as warranted. Provide information and referral to other providers as necessary.
ESSENTIAL FUNCTIONS
APPLICATIONS ACCEPTED -227 E WASHINGTON BLVD., FT WAYNE, IN
8:00 A.M. - 5:00 P.M., MONDAY - THURSDAY AND 8:00 A.M. - 11:00 A.M., FRIDAY
OR VIA THE INTERNET AT