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- Responsible for collaborating with businesspeople to have a real time understanding of business problems and expected to focus on agile methodology of development. Deliver high quality change within the deadlines.
- In this role, you will be responsible for coding, testing and delivering high quality deliverables, and should be willing to learn new technologies.
- To work as a support member of the horizontal mainframe support.
- Understanding the large picture and provide excellent Support to Business Users on Critical Business Issues for Legal, Finance, Regulatory, and ED&S applications
- To ensure our clients issues are resolved within defined SLAs (Service Level Agreements), meeting their expectations of resolution for issues raised
- Leveraging the available tools within team, to ensure that system and critical incidents are correctly managed, ensuring timely resolution and as well focusing on strategic solution
- Detailed analysis of new issues and documenting associated fixes, along with training other colleagues in support team.
- Ability to monitor systems and resolve day to day issues of the batch stream, and report on status of streams as needed.
- Provide detailed analysis of issues / governance report to senior management.
- 2-3 years of Experience as a SRE resource
- Good understanding on database like Sybase/SQL server/DB2
- Good understanding of operating system like Linux/Unix
- Good knowledge of scripting shell /Python
- Basic understanding of Java,.Net,Mainframe
- Ability to work shifts that start and finish later local time. (12PM -1PM 9PM - 10PM MT)
- Prior production IT support experience is a plus. (note: resources with a development-only background tend to have much higher turnover rates in this role)
- Strong interest in and aptitude for being trained in supporting distributed Linux/Java based applications. Prior exposure to Linux/Unix or Java is a plus, but training will be provided.
- Ability to work under pressure to tight deadlines to resolve production issues. During critical processing times, turnaround on critical job balances is expected to be a maximum of 30 minutes.
- Willingness to do weekend and other off-shift coverage occasionally as part of a team rotation schedule.
- Ability to clearly communicate both verbally and in writing to both business and technical people.
- The candidate needs to have hands on knowledge in AWS and Java dont need people manager, he/she is expected to do coding with the team
- Database- Sybase/SQL server /DB2
- OS- Linux/Unix
- Language- Java,.
- Scripting- Shell,Python
- Dot NET dotNet Core, C#, REST API, Microservices.
Site Reliability Engineer - Salt Lake City, United States - Technology Search Group
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