Business Systems Analyst - Seattle, United States - LanceSoft

Description

• Hybrid Role- minimum 50% onsite required.
• Bachelor's degree required.

• This job is part of an organization established to manage our rapidly evolving Cell Therapy business.
• The Business System Analyst Operational Support will work alongside the Global Business Process Owner (BPO) for Cell Therapy Warehouse & Inventory Management, to support cross-site material transfers management, facilitate & drive troubleshooting/issue resolution, drive continuous improvement initiatives, and decision-making for overall material cross-site transfers.

• Support in cross-site/cross functional project teams to ensure cross-site material transfers are executed smoothly (includes both process & systematic transactions).
• Serve as primary point of contact for process & systematic troubleshooting/root cause analysis when issues arise, during cross-site material transfer process.
• Identify, maintain, and manage master data needs/gaps to ensure a smooth cross-site material transfer process.
• Serve as a subject matter expert (SME) for cross-site material transfer operational processes, providing guidance and support as needed.
• Facilitate and drive process improvement efforts, including process mapping and optimization.
• Support monitoring, analyzing, and optimizing the end-to-end process, anticipating and resolving any issues that may arise.
• Collaborate with other teams, including IT and PMO, to ensure smooth execution of cross-site material transfers, both systematically and procedurally.
• Review and revise documentation content, such as changes and standard operating procedures (SOPs), to ensure accuracy and compliance.
• Support the Director in achieving productivity and financial goals through effective cross-functional teamwork.
• Provide support to stakeholders and team members based in different regions and time zones.
• Maintain a hybrid work arrangement, spending 50% of time on-site and 50% in a virtual setting.

• Ability to work with a range of technically and culturally diverse people to attain desired results
• Ability to effectively communicate to a diverse audience at multiple levels
• Strong critical thinking to analyze complex situations and discern critical issues
• Knowledge in computer system management or validation experience
• Strong experience working with external parties and leading cross-functional teams.
• Excellent verbal and written communication skills, with the ability to influence at all levels of the organization.
• Strong motivation & self-drive to achieve issue resolution, in a collaborative manner
• Strategic thinking ability to translate strategy into actionable plans.
• Strong prioritization skills and the ability to provide clear direction in a dynamic environment.
• Proven track record of leading large process improvement projects and complex technology projects.
• Comfortable working in fluid situations with competing project priorities.
• BA or BS degree; preferably in IT Systems or related field, and/or equivalent experience desired
• 8-10 years of business system analysis experience.
• 5-8 years of project management experience.
• 8-10 years of process management experience.
• 8-10 years of extensive stakeholder management and organizational change management experience.
• Proficiency in SAP and experience troubleshooting system issues.
• Heightened situational awareness and emotional intelligence.

• None