Jobs
>
Lincoln

    Eligibility Operations Worker - Lincoln, United States - State of Nebraska

    Default job background
    Description
    The work we do matters


    Hiring Agency:
    Health & Human Services - Agency 25


    Location:
    Lincoln Job Posting


    Hiring Rate:
    $20.000


    Classification Salary Range:
    $ $29.48


    Job Posting:
    JR Eligibility Operations Worker - Lincoln 11am-8pm (Evergreen) (Open)

    Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):


    Job Description:


    Do you have a passion for helping people? Are you interested in a position that allows you to positively impact the lives of fellow Nebraskan's every day? The Department of Health and Human Services (DHHS) is seeking individuals that pride themselves in their ability to provide excellent customer service, work well within a team environment, and strive to exceed productivity goals At the DHHS, we are committed to "helping people live better lives." Every day we work to improve the quality of life for all Nebraskans and their families, including helping our vulnerable customers access critical services such as medical insurance, transportation, child care assistance, or keeping the heat on.

    DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging.

    We recruit, hire, train, and promote in all job qualifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, or genetics.


    As an Eligibility Operations Worker, you will participate in 6-8 weeks of paid classroom training to prepare you for work with the DHHS, adults, and families.

    This position is essential in providing Nebraskan's access to programs and assistance.

    On a day-to-day basis you will be reviewing applications for assistance and determining eligibility, which may include interaction via telephone in order to collect, verify, or update financial and demographic information.

    This will require accessing computer databases to document information with extreme accuracy.

    In this position, your work will be evaluated by productivity goals to ensure Nebraskan's are being served in a timely and efficient manner.


    REQUIREMENTS:

    24 semester hours of post high school education in behavioral sciences, public/business administration, social sciences, education or closely related field OR experience in customer service, determining eligibility for public assistance, examining/processing financial loan applications, medical or unemployment insurance or rehabilitation claims, unemployment services, OR a combination of education and experience in any of the above areas.


    PREFERRED:
    Experience in the field of human services or case management. Demonstrated track record of exceeding productivity goals while multitasking in a fast paced work environment. Proficient in Microsoft Office suite and able to demonstrate strong written and oral communication skills. Skilled in conflict resolution and the ability to adapt to changes quickly. Prior experience in an office setting and strong customer service skills are desired. Ability to simultaneously take phone calls to gather information while working on a multi-screen computer system. Bilingual Spanish/English preferred

    Knowledge of:

    the principles and practices of social work; the techniques of individual and group interaction; sociological conditions that influence human behavior.


    Skill in:
    interviewing customers to collect and elicit essential information, gain rapport and assess customer needs; keyboarding.

    Ability to:

    learn and apply agency and professional practices, procedures, policies, principles and philosophies; protect confidential information; organize and manage own work flow; interact with customers from a variety of socio/economic, cultural and educational backgrounds; apply problem solving techniques to a variety of different circumstances; assess customer needs to provide services and economic assistance; review and evaluate information in relation to general guidelines and specific criteria; write clear and non-judgmental narratives, requests, explanatory letters, technical reports and other materials; select appropriate information from application material and eligibility guidelines; perform computer entry; provide excellent customer services while quickly navigating through computer screens; work in a fast paced environment; prioritize and multi-task while maintaining accuracy; consistently meet deadlines.

    Benefits


    We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.

    Your paycheck is just part of your total compensation.

    Check out all that the State of Nebraska has to offer For more information on benefits currently offered to permanent teammates, please visit:

    Equal Opportunity Statement


    The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging.

    We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex.

    age, national origin, disability, marital status or genetics.

    Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

  • Crimson Industries

    Operations worker

    1 week ago


    Crimson Industries Lincoln, United States

    Lincoln Industrial Worker (m/f/d) for our client in the Höchst Industrial Park · That's why FES is the right employer for you · We, FFR GmbH, are an employer with sustainable principles. Our dedicated employees are constantly working for our region. A mission that connects and st ...


  • Nebraska Department of Health and Human Services Lincoln, United States Full time

    At the Department of Health and Human Services, we are committed to "helping people live better lives." Every day we work to improve the quality of life for all Nebraskans and their families, including helping our vulnerable customers access critical services such as medical insu ...


  • Crimson Solutions Lincoln, United States

    Job DescriptionAs a railway worker at Captrain, you will operate locomotives for freight and shunting traffic. Before the journey can begin, you will check that all equipment and parts of the train are safe. During the journey, you will stay in contact with your colleagues in the ...


  • Stellar Enterprises Lincoln, United States

    We are looking for a dedicated Chemical Industry Master to support our client's team. Apply now · Your responsibilities as a Chemical Industry Master · Managing and organizing production processes in the chemical industry · Monitoring production facilities and ensuring smooth ope ...


  • Hampton Inn Lincoln South Heritage Lincoln, United States

    The Hampton Inn Lincoln South Heritage Park is hiring a Front Office Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests ...

  • Loon Mountain

    Mountain Biking

    2 weeks ago


    Loon Mountain Lincoln, United States Part time

    Overview: · The main responsibility of the bike mechanic is to build, repair, diagnose, and accommodate Loons rental bikes for guests. All bikes should be tested for safety before and after rental. · Responsibilities: Oversee all aspects of the maintenance and safety of the Bi ...

  • Bauer Infrastructure LLC

    Paving Superintendent

    2 weeks ago


    Bauer Infrastructure LLC Lincoln, United States Full time

    Attention - Paving Superintendent in and around Lincoln, Nebraska · Bauer Infrastructure is hiring for a Paving Superintendent in the Lincoln metro area and surrounding communities. Join our team to learn how fulfilling it is to be rewarded appropriately for your efforts while yo ...


  • InsideHigherEd Lincoln, United States Administrative Jobs ,

    Nebraska Wesleyan University is seeking a part-time Costume Library Manager, who will oversee both the Nebraska Wesleyan University costumes and props libraries and coordinate efforts to make sure the costumes and props are available to internal and external customers and patrons ...


  • Zoetis Lincoln, United States

    States considered: · Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals. · At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been recognized as one of the Nebraska's Safest Companies, with a ...


  • Nebraska Wesleyan University Lincoln, United States

    Nebraska Wesleyan University is seeking a part-time Costume Library Manager, who will oversee both the Nebraska Wesleyan University costumes and props libraries and coordinate efforts to make sure the costumes and props are available to internal and external customers and patrons ...


  • Bryan Health Lincoln, United States Part time

    GENERAL SUMMARY: · The Nutrition and Dining Services Technician III performs a variety of ordering, inventory control, catering services, serving duties, food production tasks, and retail operations. · PRINCIPAL JOB FUNCTIONS: *Commits to the mission, vision, beliefs and consis ...


  • State of Nebraska Lincoln, United States

    The work we do matters · Hiring Agency: · Game & Parks Commission - Agency 33 · Location: · Lincoln Job Posting · Hiring Rate: · $20.936 · Classification Salary Range: · $ $30.86 · Job Posting: · JR Maintenance Specialist I (Open) · Applications No Longer Accepted On (If no date ...


  • Zoetis Lincoln, United States

    Role Description · Position Summary · Perform laboratory support functions such as animal care, husbandry, cleaning and other duties as assigned. · Position ResponsibilitiesAssist/Perform general facilities and equipment procedures/operations. · Assist/Perform with assigned labo ...


  • State of Nebraska Lincoln, United States

    The work we do matters · Hiring Agency: · Revenue - Agency 16 · Location: · Lincoln Job Posting · Hiring Rate: · $18.262 · Classification Salary Range: · $ $26.92 · Job Posting: · JR Taxpayer Assistance Revenue Agent (Open) · Applications No Longer Accepted On (If no date is dis ...


  • Zoetis Lincoln, United States

    Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals. At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been recognized as one of the Nebraska's Safest Companies, with a long-standing presence ...


  • Zoetis Lincoln, United States

    States considered: · Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals. · At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been recognized as one of the Nebraska's Safest Companies, with a ...


  • State of Nebraska Lincoln, United States

    The work we do matters · Hiring Agency: · Administrative Services - Agency 65 · Location: · Lincoln Job Posting · Hiring Rate: · $24.556 · Classification Salary Range: · $ $36.84 · Job Posting: · JR Facilities Maintenance Supervisor (Open) · Applications No Longer Accepted On (I ...


  • Spectrum Lincoln, United States Full time

    Date posted: 05/14/2024 Requisition Number: Business unit: Marketing Location: Lincoln, Nebraska Areas of interest: Outside Sales, Sales Position Type: Full Time SDT465 "Average target compensation of $100K + uncapped incentives" · JOB SUMMARY · Supervise the daily opera ...


  • Zoetis Lincoln, United States

    Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals. · At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been recognized as one of the Nebraska's Safest Companies, with a long-standing presen ...


  • Zoetis Lincoln, United States

    Zoetis is the world's largest Manufacturer and Supplier of Animal Pharmaceuticals. · At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been recognized as one of the Nebraska's Safest Companies, with a long-standing presen ...